|
|
 |
CRT-261 Exam Questions - Salesforce Reliable Certification Preparation For Service Cloud Consultant Test Labs - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
As far as we know, in the advanced development of electronic technology, lifelong learning has become more accessible, which means everyone has opportunities to achieve their own value and life dream though some ways such as the CRT-261 Exam Questions certification. With over a decade’s endeavor, our CRT-261 Exam Questions practice materials successfully become the most reliable products in the industry. There is a great deal of advantages of our CRT-261 Exam Questions exam questions you can spare some time to get to know. We are sure about "pass Guaranteed" & "Money Back Guaranteed" so that you can feel safe and worry-free on our website. If you want to study CRT-261 Exam Questions certification exam and plan to pass exam one shot, Royalholidayclubbed exam braindumps will be your best assist. After years of unremitting efforts, our CRT-261 Exam Questions exam materials and services have received recognition and praises by the vast number of customers.
Salesforce Service Cloud Consultant CRT-261 Chance favors the prepared mind.
To ensure that you have a more comfortable experience before you choose to purchase our CRT-261 - Certification Preparation for Service Cloud Consultant Exam Questions exam quiz, we provide you with a trial experience service. Before you try to attend the Latest Real CRT-261 Test Answers practice exam, you need to look for best learning materials to easily understand the key points of Latest Real CRT-261 Test Answers exam prep. There are Latest Real CRT-261 Test Answers real questions available for our candidates with accurate answers and detailed explanations.
Our CRT-261 Exam Questions learning materials are new but increasingly popular choices these days which incorporate the newest information and the most professional knowledge of the practice exam. All points of questions required are compiled into our CRT-261 Exam Questions preparation quiz by experts. By the way, the CRT-261 Exam Questionscertificate is of great importance for your future and education.
The way to pass the Salesforce CRT-261 Exam Questions actual test is diverse.
In order to meet the requirements of our customers, Our CRT-261 Exam Questions test questions carefully designed the automatic correcting system for customers. It is known to us that practicing the incorrect questions is very important for everyone, so our CRT-261 Exam Questions exam question provide the automatic correcting system to help customers understand and correct the errors. If you want to improve your correct rates of exam, we believe the best method is inscribed according to the fault namely this in appearing weak sports, specific aim ground consolidates knowledge is nodded. Our CRT-261 Exam Questions guide torrent will help you establish the error sets. We believe that it must be very useful for you to take your exam, and it is necessary for you to use our CRT-261 Exam Questions test questions.
CRT-261 Exam Questions online test engine can simulate the actual test, which will help you familiar with the environment of the CRT-261 Exam Questions real test. The CRT-261 Exam Questions self-assessment features can bring you some convenience.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 2
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 3
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 4
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
All Genesys GCX-GCD training engine can cater to each type of exam candidates’ preferences. Our training materials contain the latest exam questions and valid Huawei H19-389_V1.0 exam answers for the exam preparation, which will ensure you clear exam 100%. AVIXA CTS - We are willing to help you solve your all problem. Salesforce PDI - It is so cool even to think about it. And you are lucky to find us for we are the most popular vendor in this career and have a strong strength on providing the best APA AICP study materials.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|