|
|
 |
CRT-261 Exam Notes - Salesforce CRT-261 Pass Test - Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Although everyone hopes to pass the exam, the difficulties in preparing for it should not be overlooked. There are plenty of people who took a lot of energy and time but finally failed to pass. You really need our CRT-261 Exam Notes practice materials which can work as the pass guarantee. What is more, we offer customer services 24/7. Even if you fail the exams, the customer will be reimbursed for any loss or damage after buying our CRT-261 Exam Notes guide dump. If you want to be one of them, please allow me to recommend the CRT-261 Exam Notes learning questions from our company to you, the superb quality of CRT-261 Exam Notes exam braindumps we've developed for has successfully helped thousands of candidates to realize their dreams.
Salesforce Service Cloud Consultant CRT-261 We are 7*24*365 online service.
Salesforce Service Cloud Consultant CRT-261 Exam Notes - Certification Preparation for Service Cloud Consultant The strength of our the IT elite team will make you feel incredible. You can use the computer or you can use the mobile phone. You can choose the device you feel convenient at any time.
Selecting Royalholidayclubbed means choosing a success Royalholidayclubbed is a website to improve the pass rate of Salesforce certification CRT-261 Exam Notes exam. Senior IT experts in the Royalholidayclubbed constantly developed a variety of successful programs of passing Salesforce certification CRT-261 Exam Notes exam, so the results of their research can 100% guarantee you Salesforce certification CRT-261 Exam Notes exam for one time.
Salesforce CRT-261 Exam Notes - Royalholidayclubbed guarantee 100% success.
Nowadays, online shopping has been greatly developed, but because of the fear of some uncontrollable problems after payment, there are still many people don't trust to buy things online, especially electronic products. But you don't have to worry about this when buying our CRT-261 Exam Notes actual exam. Not only will we fully consider for customers before and during the purchase on our CRT-261 Exam Notes practice guide, but we will also provide you with warm and thoughtful service on the CRT-261 Exam Notes training guide.
If you find any quality problems of our CRT-261 Exam Notes or you do not pass the exam, we will unconditionally full refund. Royalholidayclubbed is professional site that providing Salesforce CRT-261 Exam Notes questions and answers , it covers almost the CRT-261 Exam Notes full knowledge points.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to maintain Service Level Agreements on its customer cases.
Customers are provided different service levels based on their Services agreement. The VP of
Customer Service wants to use Service Cloud to track and ensure senior management is alerted when cases have NOT completed certain stages.
Which Service Cloud feature should the Consultant recommend to address this requirement?
A. Entitlements and Milestones
B. Case Assignment
C. Case Escalation
D. Salesforce Console
Answer: A
QUESTION NO: 2
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 3
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 4
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 5
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
As we have three different kinds of the Google ChromeOS-Administrator practice braindumps, accordingly we have three kinds of the free demos as well. Salesforce PDI - Royalholidayclubbed has been to make the greatest efforts to provide the best and most convenient service for our candidates. NREMT EMT - We have shown the rest two versions on our website. Psychiatric Rehabilitation Association CPRP - And its price is very reasonable, you will benefit from it. Just have a try on our IIA IIA-CIA-Part1 practice guide, then you will know you can succeed.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|