|
|
 |
CRT-261 Braindumps Questions & Valid CRT-261 Exam Lab Questions - Salesforce Reliable Exam CRT-261 Lab Questions - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
What is more, there is no interminable cover charge for our CRT-261 Braindumps Questions practice engine priced with reasonable prices for your information. Considering about all benefits mentioned above, you must have huge interest to our CRT-261 Braindumps Questions study materials. You should take the look at our CRT-261 Braindumps Questions simulating questions right now. The latest CRT-261 Braindumps Questions dumps collection covers everything you need to overcome the difficulty of real questions and certification exam. Accurate CRT-261 Braindumps Questions test answers are tested and verified by our professional experts with the high technical knowledge and rich experience. Our CRT-261 Braindumps Questions study braindumps are comprehensive that include all knowledge you need to learn necessary knowledge, as well as cope with the test ahead of you.
Salesforce Service Cloud Consultant CRT-261 Trust us and give yourself a chance to success!
Salesforce Service Cloud Consultant CRT-261 Braindumps Questions - Certification Preparation for Service Cloud Consultant Also, we have our own research center and experts team. This is built on our in-depth knowledge of our customers, what they want and what they need. It is based on our brand, if you read the website carefully, you will get a strong impression of our brand and what we stand for.
So, high quality and high accuracy rate CRT-261 Braindumps Questions practice materials are your ideal choice this time. By adding all important points into CRT-261 Braindumps Questions practice materials with attached services supporting your access of the newest and trendiest knowledge, our CRT-261 Braindumps Questions practice materials are quite suitable for you right now. Time is flying and the exam date is coming along, which is sort of intimidating considering your status of review process.
Salesforce CRT-261 Braindumps Questions - It will add more colors to your life.
Our experts have great familiarity with CRT-261 Braindumps Questions real exam in this area. With passing rate up to 98 to 100 percent, we promise the profession of them and infallibility of our CRT-261 Braindumps Questions practice materials. So you won’t be pestered with the difficulties of the exam any more. What is more, our CRT-261 Braindumps Questions exam dumps can realize your potentiality greatly. Unlike some irresponsible companies who churn out some CRT-261 Braindumps Questions study guide, we are looking forward to cooperate fervently.
Royalholidayclubbed will provide all the latest and accurate exam practice questions and answers for the staff to participate in CRT-261 Braindumps Questions certification exam. Royalholidayclubbed is a professional website to specially provide training tools for IT certification exams and a good choice to help you pass CRT-261 Braindumps Questions exam,too.
CRT-261 PDF DEMO:
QUESTION NO: 1
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 2
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 3
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 4
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
As far as our Cisco 300-710 study guide is concerned, the PDF version brings you much convenience with regard to the following advantage. Psychiatric Rehabilitation Association CPRP - Royalholidayclubbed's products are developed by a lot of experienced IT specialists using their wealth of knowledge and experience to do research for IT certification exams. Our Huawei H19-634_V1.0 guide prep is priced reasonably with additional benefits valuable for your reference. Amazon MLS-C01 - If you don't pass the exam, we will take a full refund to you. We claim that you can be ready to attend your exam after studying with our Juniper JN0-253study guide for 20 to 30 hours because we have been professional on this career for years.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|