|
|
 |
CRT-261 Braindumps Questions & CRT-261 Valid Exam Lab Questions - Salesforce Reliable Exam CRT-261 Lab Questions - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
As we all know the passing rate for IT exams is low, the wise choice for candidates will select valid CRT-261 Braindumps Questions test braindump materials to make you pass exam surely and fast. Professional handles professional affairs. As a IT worker sometime you may know you will take advantage of new technology more quickly by farming out computer operations, we prefer to strengthen own strong points. Then you can start learning our CRT-261 Braindumps Questions exam questions in preparation for the exam. After years of hard work, our CRT-261 Braindumps Questions guide training can take the leading position in the market. In order to save your time and energy, you can install CRT-261 Braindumps Questions test engine on your phone or i-pad, so that you can study in your spare time.
Salesforce Service Cloud Consultant CRT-261 Victory won't come to me unless I go to it.
Our effort in building the content of our CRT-261 - Certification Preparation for Service Cloud Consultant Braindumps Questions learning questions lead to the development of learning guide and strengthen their perfection. All CRT-261 Instant Access test questions offered by us are tested and selected by our senior experts in IT filed, which only need little time to focus on the practice and the preparation. We provide our customers with the most reliable learning materials about CRT-261 Instant Access certification exam and the guarantee of pass.
The high quality product like our CRT-261 Braindumps Questions study quiz has no need to advertise everywhere, and exerts influential effects which are obvious and everlasting during your preparation. The exam candidates of our CRT-261 Braindumps Questions study materials are the best living and breathing ads. Just look at the comments on the CRT-261 Braindumps Questions training guide, you will know that how popular they are among the candidates.
Now, quickly download Salesforce CRT-261 Braindumps Questions free demo for try.
Being anxious for the CRT-261 Braindumps Questions exam ahead of you? Have a look of our CRT-261 Braindumps Questions training engine please. Presiding over the line of our practice materials over ten years, our experts are proficient as elites who made our CRT-261 Braindumps Questions learning questions, and it is their job to officiate the routines of offering help for you. All points are predominantly related with the exam ahead of you. You will find the exam is a piece of cake with the help of our CRT-261 Braindumps Questions study materials.
With the CRT-261 Braindumps Questions training pdf, you can get the knowledge you want in the actual test, so you do not need any other study material. If the CRT-261 Braindumps Questions exam is coming and the time is tense, it is better to choose our CRT-261 Braindumps Questions test engine dumps.
CRT-261 PDF DEMO:
QUESTION NO: 1
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 2
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 4
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 5
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
And if you want to get all benefits like that, our Huawei H12-323_V2.0 training quiz is your rudimentary steps to begin. The more time you spend in the preparation for GInI CInP training materials, the higher possibility you will pass the exam. If you have bought the EMC D-DS-FN-23 exam questions before, then you will know that we have free demos for you to download before your purchase. In order to give back to the society, our company will prepare a number of coupons on our ISQI CTFL_Syll_4.0 learning dumps. By concluding quintessential points into AVIXA CTS actual exam, you can pass the exam with the least time while huge progress.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|