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CIS-CSM Vce Format - Latest Study Guide CIS-CSM Questions & ServiceNow Certified Implementation Specialist Customer Service Management Exam - Royalholidayclubbed
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It is enough to help you to easily pass the exam. If you want to participate in the IT industry's important ServiceNow CIS-CSM Vce Format examination, it is necessary to select Royalholidayclubbed ServiceNow CIS-CSM Vce Format exam training database. Through ServiceNow CIS-CSM Vce Format examination certification, you will be get a better guarantee. We have benefited a lot from those changes. In order to keep pace with the development of the society, we also need to widen our knowledge. And pass the ServiceNow CIS-CSM Vce Format exam is not easy.
CIS-Customer Service Management CIS-CSM Moreover, we have Demos as freebies.
In order to meet the different need from our customers, the experts and professors from our company designed three different versions of our CIS-CSM - ServiceNow Certified Implementation Specialist - Customer Service Management Exam Vce Format exam questions for our customers to choose, including the PDF version, the online version and the software version. According to your need, you can choose the most suitable version of our ServiceNow Certified Implementation Specialist - Customer Service Management Exam guide torrent for yourself. The three different versions have different functions.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 2
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 3
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 4
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
QUESTION NO: 5
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
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Updated: May 26, 2022
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