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CIS-CSM Study Guide & CIS-CSM Latest Exam Simulator Free - Servicenow Valid Exam CIS-CSM Questions Answers - Royalholidayclubbed
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You can download our complete high-quality ServiceNow CIS-CSM Study Guide dumps torrent as soon as possible if you like any time. Free demo is the benefit we give every candidate. you can download any time if you are interested in our CIS-CSM Study Guide dumps torrent. We are well acknowledged for we have a fantastic advantage over other vendors - We offer you the simulation test with the Soft version of our CIS-CSM Study Guide exam engine: in order to let you be familiar with the environment of CIS-CSM Study Guide test as soon as possible. Under the help of the real simulation, you can have a good command of key points which are more likely to be tested in the real CIS-CSM Study Guide test. Our ServiceNow exam torrent is the best partner for your exam preparation.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
QUESTION NO: 2
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 3
Which of the following are channels? (Choose two.)
A. Article
B. Contacts
C. Chat
D. Web
Answer: C,D
QUESTION NO: 4
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 5
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
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Updated: May 26, 2022
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