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CIS-CSM New Testcollection & Real Question CIS-CSM On The Exam - Servicenow Exam Dumps CIS-CSM Zip - Royalholidayclubbed
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CIS-CSM PDF DEMO:
QUESTION NO: 1
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
QUESTION NO: 2
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 5
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
All the preparation material reflects latest updates in ACAMS CAMS certification exam pattern. Salesforce CRT-550 - As is known to us, where there is a will, there is a way. Oracle 1Z0-1045-24 - This innovative facility provides you a number of practice questions and answers and highlights the weak points in your learning. Microsoft AI-900-CN - At the same time, you will have more income to lead a better life and develop your life quality. PECB ISO-IEC-42001-Lead-Auditor - Our behavior has been strictly ethical and responsible to you, which is trust worthy.
Updated: May 26, 2022
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