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CIS-CSM Free Download & Latest CIS-CSM Exam Questions Pdf - Servicenow CIS-CSM Valid Exam Passing Score - Royalholidayclubbed
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ServiceNow CIS-CSM Free Download - .
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
QUESTION NO: 2
Which of the following are channels? (Choose two.)
A. Article
B. Contacts
C. Chat
D. Web
Answer: C,D
QUESTION NO: 3
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 4
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 5
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
But it does not matter, because I purchased Royalholidayclubbed's ServiceNow IIA IIA-CIA-Part1-KR exam training materials. Huawei H19-301_V4.0 - Are you still worried about the exam? Don’t worry! EC-COUNCIL 312-76 - Most candidates are preparing for IT certification exam while they working, which is a painstaking, laborious process. So many our customers have benefited form our HP HPE2-B09 preparation quiz, so will you! HP HP2-I78 - Royalholidayclubbed practice test materials are used with no problem.
Updated: May 26, 2022
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