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CIS-CSM Exam Materials & CIS-CSM Reliable Exam Tips - Test CIS-CSM Labs - Royalholidayclubbed
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It has been widely recognized that the CIS-CSM Exam Materials exam can better equip us with a newly gained personal skill, which is crucial to individual self-improvement in today’s computer era. With the certified advantage admitted by the test ServiceNow certification, you will have the competitive edge to get a favorable job in the global market. Here our CIS-CSM Exam Materials study materials are tailor-designed for you. What do you know about Royalholidayclubbed? Have you ever used Royalholidayclubbed exam dumps or heard Royalholidayclubbed dumps from the people around you? As professional exam material providers in IT certification exam, Royalholidayclubbed is certain the best website you've seen. Why am I so sure? No website like Royalholidayclubbed can not only provide you with the best practice test materials to pass the test, also can provide you with the most quality services to let you 100% satisfaction. Besides, we will provide you a free one-year update service.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
QUESTION NO: 2
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 5
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
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Updated: May 26, 2022
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