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CIS-CSM Exam Bootcamp & New CIS-CSM Exam Cram Pdf - Test CIS-CSM Objectives Pdf - Royalholidayclubbed
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
QUESTION NO: 2
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 3
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
A. Knowledge Article
B. Case
C. Chat
D. Accounts
Answer: B,D
QUESTION NO: 4
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 5
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
The prerequisite for obtaining the SAP C-FIORD-2502 certification is to pass the exam, but not everyone has the ability to pass it at one time. IOFM APS - We provide free tryout before the purchase to let you decide whether it is valuable or not by yourself. HP HP2-I78 - They must grasp every minute and every second to prepare for it. Our experts have distilled the crucial points of the exam into our Google Associate-Google-Workspace-Administrator training materials by integrating all useful content into them. Generally speaking, 98 % - 99 % of the users can successfully pass the Cloudera CDP-3002 exam, obtaining the corresponding certificate.
Updated: May 26, 2022
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