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CIS-CSM Cert Test & CIS-CSM Simulated Test - Servicenow CIS-CSM Certification Dump Free Download - Royalholidayclubbed
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Success is has method. You can be successful as long as you make the right choices. Royalholidayclubbed's ServiceNow CIS-CSM Cert Test exam training materials are tailored specifically for IT professionals. Our CIS-CSM Cert Test real dumps has received popular acceptance worldwide with tens of thousands of regular exam candidates who trust our proficiency. Up to now, the passing rate is 98 to 100 percent. Some people say that to pass the ServiceNow CIS-CSM Cert Test exam certification is tantamount to success.
CIS-Customer Service Management CIS-CSM It costs both time and money.
So CIS-CSM - ServiceNow Certified Implementation Specialist - Customer Service Management Exam Cert Test practice materials come within the scope of our business activities. You can totally rely on us! We never concoct any praise but show our capacity by the efficiency and profession of our CIS-CSM New Test Camp Pdf practice materials.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
QUESTION NO: 2
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
Which of the following are channels? (Choose two.)
A. Article
B. Contacts
C. Chat
D. Web
Answer: C,D
QUESTION NO: 5
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
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Updated: May 26, 2022
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