|
|
 |
CRT-261 Vce - Salesforce Valid Certification Preparation For Service Cloud Consultant Test Pass4Sure - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
As you can see, we are selling our CRT-261 Vce learning guide in the international market, thus there are three different versions of our CRT-261 Vce exam materials which are prepared to cater the different demands of various people. It is worth mentioning that, the simulation test is available in our software version. With the simulation test, all of our customers will get accustomed to the CRT-261 Vce exam easily, and get rid of bad habits, which may influence your performance in the real CRT-261 Vce exam. As we all know, to make something right, the most important thing is that you have to find the right tool. Our CRT-261 Vce study quiz is the exact study tool to help you pass the CRT-261 Vce exam by your first attempt. High efficiency service has won reputation for us among multitude of customers, so choosing our CRT-261 Vce real study dumps we guarantee that you won’t be regret of your decision.
Salesforce Service Cloud Consultant CRT-261 And we give some discounts on special festivals.
We can relieve you of uptight mood and serve as a considerate and responsible company with excellent CRT-261 - Certification Preparation for Service Cloud Consultant Vce exam questions which never shirks responsibility. Taking full advantage of our CRT-261 Valid Real Exam preparation exam and getting to know more about them means higher possibility of it. And if you have a try on our CRT-261 Valid Real Exam exam questions, you will love them.
As a result, the pass rate of our CRT-261 Vce exam braindumps is high as 98% to 100%. Many exam candidates attach great credence to our CRT-261 Vce simulating exam. You can just look at the hot hit on our website on the CRT-261 Vce practice engine, and you will be surprised to find it is very popular and so many warm feedbacks are written by our loyal customers as well.
Salesforce CRT-261 Vce - Royalholidayclubbed is a professional website.
We understand your itching desire of the exam. Do not be bemused about the exam. We will satisfy your aspiring goals. Our CRT-261 Vce real questions are high efficient which can help you pass the exam during a week. We just contain all-important points of knowledge into our CRT-261 Vce latest material. And we keep ameliorate our CRT-261 Vce latest material according to requirements of CRT-261 Vce exam. Besides, we arranged our CRT-261 Vce exam prep with clear parts of knowledge. You may wonder whether our CRT-261 Vce real questions are suitable for your current level of knowledge about computer, as a matter of fact, our CRT-261 Vce exam prep applies to exam candidates of different degree. By practicing and remember the points in them, your review preparation will be highly effective and successful.
If you have any questions about the exam, Royalholidayclubbed the Salesforce CRT-261 Vce will help you to solve them. Within a year, we provide free updates.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 2
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
SAP C_TS470_2412 - But we keep being the leading position in contrast. APM APM-PFQ - They used their knowledge and experience as well as the ever-changing IT industry to produce the material. The content of Microsoft SC-200 study material is comprehensive and targeted so that you learning is no longer blind. Royalholidayclubbed's Salesforce Fortinet NSE7_OTS-7.2 exam training materials is a good training materials. Cisco 300-710 - So once you have done you work excellently, you will soon get promotion.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|