|
|
 |
CRT-261 Test - Salesforce Latest Test Certification Preparation For Service Cloud Consultant Sample Questions - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Besides, you can print the CRT-261 Test study torrent into papers, which can give a best way to remember the questions. We guarantee full refund for any reason in case of your failure of CRT-261 Test test. For all of you, it is necessary to get the Salesforce certification to enhance your career path. And it will also allow you to have a better future. The Salesforce CRT-261 Test certification exam is not only validate your skills but also prove your expertise. Our updated and useful CRT-261 Test will be the best tool for your success.
Salesforce Service Cloud Consultant CRT-261 And IT certification has become a necessity.
Just only dozens of money on CRT-261 - Certification Preparation for Service Cloud Consultant Test latest study guide will assist you 100% pass exam and 24-hours worm aid service. Royalholidayclubbed's Salesforce Exam CRT-261 Simulator training materials are studied by the experienced IT experts. It has a strong accuracy and logic.
Most returned customers said that our CRT-261 Test dumps pdf covers the big part of main content of the certification exam. Questions and answers from our CRT-261 Test free download files are tested by our certified professionals and the accuracy of our questions are 100% guaranteed. Please check the free demo of CRT-261 Test braindumps before purchased and we will send you the download link of CRT-261 Test real dumps after payment.
Salesforce CRT-261 Test - So the proficiency of our team is unquestionable.
CRT-261 Test is the authentic study guides with the latest exam material which can help you solve all the difficulties in the actual test. Our CRT-261 Test free demo is available for all of you. You will receive an email attached with the CRT-261 Test training dumps within 5-10 minutes after completing purchase. Immediately download for the CRT-261 Test study pdf is available for study with no time wasted. We have money refund policy to ensure your interest in case the failure of CRT-261 Test actual test.
It will be easy for you to find your prepared learning material. If you are suspicious of our CRT-261 Test exam questions, you can download the free demo from our official websites.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows: A work order is submitted to a field service team to perform a technical review.
After the technical review is closed, an agent needs to contact the customers to review the activities.
Cases can only be closed after the customer review has been completed.
Universal Containers needs to determine whether the work orders and customer contacts should be stored as child cases or on a related custom object.
Which three aspects should the consultant consider to meet these requirements?
Choose 3 answers
A. Case closure rules on the original case
B. Visibility and access to the work order records
C. Work order and customer contact escalation requirements
D. Account team relationship to the primary contact
E. Total number of account and contact records in the database
Answer: A,B,C
QUESTION NO: 2
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 3
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 4
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
To all customers who bought our Apple DEP-2025 pdf torrent, all can enjoy one-year free update. Just come and have a try on our ACAMS CAMS-CN study questions! Comparing to PDF version, the software test engine of Salesforce WGU Cybersecurity-Architecture-and-Engineering also can simulate the real exam scene so that you can overcome your bad mood for the real exam and attend exam casually. ACRP ACRP-CP - So you don’t need to wait for a long time and worry about the delivery time or any delay. The most important is that our test engine enables you practice NVIDIA NCP-AII exam pdf on the exact pattern of the actual exam.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|