|
|
 |
CRT-261 Exam - Salesforce Certification Preparation For Service Cloud Consultant Valid Test Pattern - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
The learning of our CRT-261 Exam study materials costs you little time and energy and we update them frequently. We can claim that you will be ready to write your exam after studying with our CRT-261 Exam exam guide for 20 to 30 hours. To understand our CRT-261 Exam learning questions in detail, just come and try! Participate in the Salesforce CRT-261 Exam exam please. In fact, this examination is not so difficult as what you are thinking. But the thing is not so easy for them they need many efforts to achieve their goals.
Salesforce Service Cloud Consultant CRT-261 Or you can choose to free update your exam dumps.
Salesforce Service Cloud Consultant CRT-261 Exam - Certification Preparation for Service Cloud Consultant Being considered the most authentic brand in this career, our professional experts are making unremitting efforts to provide our customers the latest and valid {CertName} exam simulation. After using our software, you will know that it is not too difficult to pass CRT-261 Exam Fee exam. You will find some exam techniques about how to pass CRT-261 Exam Fee exam from the exam materials and question-answer analysis provided by our Royalholidayclubbed.
But we can help all of these candidates on CRT-261 Exam study questions. Numerous grateful feedbacks form our loyal customers proved that we are the most popular vendor in this field to offer our CRT-261 Exam preparation questions. You can totally relay on us.
Salesforce CRT-261 Exam - Now you can have these precious materials.
Our company is a multinational company which is famous for the CRT-261 Exam training materials in the international market. After nearly ten years' efforts, now our company have become the topnotch one in the field, therefore, if you want to pass the CRT-261 Exam exam as well as getting the related certification at a great ease, I strongly believe that the CRT-261 Exam study materials compiled by our company is your solid choice.
You set timed CRT-261 Exam test and practice again and again. Besides, CRT-261 Exam exam test engine cover most valid test questions so that it can guide you and help you have a proficient & valid preparation process.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
It is universally accepted that in this competitive society in order to get a good job we have no choice but to improve our own capacity and explore our potential constantly, and try our best to get the related SAP C_S4TM_2023 certification is the best way to show our professional ability, however, the SAP C_S4TM_2023 exam is hard nut to crack but our SAP C_S4TM_2023 preparation questions are closely related to the exam, it is designed for you to systematize all of the key points needed for the SAP C_S4TM_2023 exam. Now, let’s start your preparation with Cisco 350-701 training material. We will update the content of Docker DCA test guide from time to time according to recent changes of examination outline and current policies, so that every examiner can be well-focused and complete the exam focus in the shortest time. All real questions just need to practice one or two days and remember the answers will save you much time in HP HPE0-V25 real exam. As long as you pay at our platform, we will deliver the relevant GIAC GSOM exam materials to your mailbox within the given time.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|