|
|
 |
CRT-261 Duration & Salesforce CRT-261 Exam Pass Guide - Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
After all, you must submit your practice in limited time in CRT-261 Duration practice materials. Trust in our CRT-261 Duration training guide, and you will get success for sure. Most people are nervous and anxious to take part in the CRT-261 Duration exam for the first time. As long as you pay for our CRT-261 Duration study guide successfully, then you will receive it quickly. That is the expression of our efficiency. It has been a generally accepted fact that the CRT-261 Duration exam reference guide from our company are more useful and helpful for all people who want to pass exam and gain the related exam.
Salesforce Service Cloud Consultant CRT-261 You will never come across system crashes.
If you encounter some problems when using our CRT-261 - Certification Preparation for Service Cloud Consultant Duration study materials, you can also get them at any time. You can download the electronic invoice of the Valid Test CRT-261 Experience study materials and reserve it. Once you have decided to purchase our Valid Test CRT-261 Experience study materials, you can add it to your cart.
As long as you study with our CRT-261 Duration exam braindumps for 20 to 30 hours that we can claim that you will pass the exam for sure. We really need this efficiency. Perhaps you have doubts about this "shortest time." I believe that after you understand the professional configuration of CRT-261 Duration training questions, you will agree with what I said.
Salesforce CRT-261 Duration - PDF version is easy for read and print out.
Royalholidayclubbed is a reliable site offering the CRT-261 Duration valid study material supported by 100% pass rate and full money back guarantee. Besides, our CRT-261 Duration training material is with the high quality and can simulate the actual test environment, which make you feel in the real test situation. You can get the latest information about the CRT-261 Duration real test, because our Royalholidayclubbed will give you one year free update. You can be confident to face any difficulties in the CRT-261 Duration actual test no matter any changes.
Once you have well prepared with our CRT-261 Duration dumps collection, you will go through the formal test without any difficulty. To help people pass exam easily, we bring you the latest CRT-261 Duration exam prep for the actual test which enable you get high passing score easily in test.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 4
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
Our website aimed to help you to get through your certification test easier with the help of our valid The Open Group OGEA-103 vce braindumps. Besides, the SAP C-S4TM-2023 test engine training equipped with various self-assessment functions like exam history, result scores and time setting, etc. SAP C-S4TM-2023 - PayPal is the safer and world-widely using in the international online trade. You can get prepared with our ISACA COBIT-2019 exam materials only for 20 to 30 hours before you go to attend your exam. So you can study with the latest SAP C-C4H47-2503 study material.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|