|
|
 |
CRT-261 Cost - Salesforce Certification Preparation For Service Cloud Consultant Valid Braindumps Ppt - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Our CRT-261 Cost certification questions are close to the real exam and the questions and answers of the test bank cover the entire syllabus of the real exam and all the important information about the exam. Our CRT-261 Cost learning dump can stimulate the real exam’s environment to make the learners be personally on the scene and help the learners adjust the speed when they attend the real exam. To be convenient for the learners, our CRT-261 Cost certification questions provide the test practice software to help the learners check their learning results at any time. The high passing rate of CRT-261 Cost exam training also requires your efforts. If you choose CRT-261 Cost test guide, I believe we can together contribute to this high pass rate. If you have any worry about the CRT-261 Cost exam, do not worry, we are glad to help you.
Salesforce Service Cloud Consultant CRT-261 You can spend more time doing other things.
our CRT-261 - Certification Preparation for Service Cloud Consultant Cost study materials will also save your time and energy in well-targeted learning as we are going to make everything done in order that you can stay focused in learning our CRT-261 - Certification Preparation for Service Cloud Consultant Cost study materials without worries behind. Our company's experts are daily testing our Valid Test CRT-261 Braindumps study guide for timely updates. So we solemnly promise the users, our products make every effort to provide our users with the latest learning materials.
On Royalholidayclubbed website you can free download part of the exam questions and answers about Salesforce certification CRT-261 Cost exam to quiz our reliability. Royalholidayclubbed's products can 100% put you onto a success away, then the pinnacle of IT is a step closer to you.
Our Salesforce CRT-261 Cost actual test guide can give you some help.
Before you decide to buy Royalholidayclubbed of Salesforce CRT-261 Cost exam questions, you will have a free part of the questions and answers as a trial. So that you will know the quality of the Royalholidayclubbed of Salesforce CRT-261 Cost exam training materials. The Salesforce CRT-261 Cost exam of Royalholidayclubbed is the best choice for you.
You can get what you want! You must believe that no matter what you do, as long as you work hard, there is no unsuccessful.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 4
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 5
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
PECB ISO-IEC-42001-Lead-Auditor - And the materials we have are very cheap. Microsoft MB-240 - Anyway, after your payment, you can enjoy the one-year free update service with our guarantee. EC-COUNCIL 212-89 - Everyone has their own life planning. We have clear data collected from customers who chose our Huawei H20-813_V1.0 practice braindumps, and the passing rate is 98-100 percent. Juniper JN0-637 - It's better to hand-lit own light than look up to someone else's glory.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|