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CIS-CSM Sheet & Valid CIS-CSM Exam Question - Servicenow Reliable CIS-CSM Exam Question - Royalholidayclubbed
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Our CIS-CSM Sheet exam materials constantly attract students to transfer their passion into progresses for the worldwide feedbacks from our loyal clients prove that we are number one in this field to help them achieve their dream in the CIS-CSM Sheet exam. Though you can participate in the use of important factors, only the guarantee of high quality, to provide students with a better teaching method, thus our CIS-CSM Sheet study dumps bring more outstanding teaching effect. With constantly updated ServiceNow pdf files providing the most relevant questions and correct answers, you can find a way out in your industry by getting the CIS-CSM Sheet certification. Our CIS-CSM Sheet test engine is very intelligence and can help you experienced the interactive study. Our research and development team not only study what questions will come up in the CIS-CSM Sheet exam, but also design powerful study tools like exam simulation software.
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CIS-CSM PDF DEMO:
QUESTION NO: 1
Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
A. Imported external articles appear as attachments in ServiceNow
B. The imported article will have the same category it had in the source knowledge base
C. Only applications that allow WebDAV connections can be integrated
D. SharePoint blocks this integration
Answer: B,C
Explanation
QUESTION NO: 2
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent
Workspace.
Options are :
A. False
B. True
Answer: B
QUESTION NO: 3
Special Handling Notes can apply to which one of the following based on specific attributes?
A. Contact
B. VIP
C. Holiday
D. Domain
Answer: C
QUESTION NO: 4
Which of the following are channels? (Choose two.)
A. Article
B. Contacts
C. Chat
D. Web
Answer: C,D
QUESTION NO: 5
Read the use case below to determine if the customer service relationship is B2B or B2C.
Mary Contrary experiences a power outage and call the electrical company. The agent determines the outage is local to the customer and scheduled a technician to Mary's house.
A. B2C
B. B2B
Answer: A
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Updated: May 26, 2022
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