|
|
 |
MB-230 Test Cram - Microsoft Dynamics 365 Customer Service Functional Consultant Reliable Mock Test - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
We try to offer the best MB-230 Test Cram exam braindumps to our customers. First of all, in order to give users a better experience, we have been updating the system of MB-230 Test Cram simulating exam to meet the needs of more users. After the new version appears, we will also notify the user at the first time. Royalholidayclubbed is a convenient website specifically for people who want to take the certification exams, which can effectively help the candidates to pass the exam. In order to pass Microsoft certification MB-230 Test Cram exam, selecting the appropriate training tools is very necessary. As you know, there are many users of MB-230 Test Cram exam preparation.
Microsoft Dynamics 365 MB-230 Within a year, we provide free updates.
Considering many exam candidates are in a state of anguished mood to prepare for the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Cram exam, our company made three versions of MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Cram real exam materials to offer help. If you participate in the IT exam, you should not hesitate to choose Royalholidayclubbed's Microsoft Study MB-230 Material exam training materials. After you use, you will know that it is really good.
If you feel exam is a headache, don't worry. MB-230 Test Cram test answers can help you change this. MB-230 Test Cram study material is in the form of questions and answers like the real exam that help you to master knowledge in the process of practicing and help you to get rid of those drowsy descriptions in the textbook.
Microsoft MB-230 Test Cram - So you need not to summarize by yourself.
It is our responsibility to relieve your pressure from preparation of MB-230 Test Cram exam. To help you pass the MB-230 Test Cram exam is our goal. The close to 100% passing rate of our dumps allow you to be rest assured in our products. Not all vendors dare to promise that if you fail the exam, we will give you a full refund. But our IT elite of Royalholidayclubbed and our customers who are satisfied with our MB-230 Test Cram exam software give us the confidence to make such promise.
You can free download the part of Microsoft MB-230 Test Cram exam questions and answers Royalholidayclubbed provide as an attempt to determine the reliability of our products. I believe you will be very satisfied of our products.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
HP HPE7-A06 - Our products are just suitable for you. CompTIA DA0-002 - The training materials of Royalholidayclubbed are developed by many IT experts' continuously using their experience and knowledge to study, and the quality is very good and have very high accuracy. You will get your Cisco 300-410 certification with little time and energy by the help of out dumps. SAP C-TS422-2023 - If you buy the Royalholidayclubbed's products, we will not only spare no effort to help you pass the certification exam, but also provide a free update and upgrade service. As we all know, it is not an easy thing to gain the Cisco 800-150 certification.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|