|
|
 |
MB-230 Test Camp & Microsoft Test Microsoft Dynamics 365 Customer Service Functional Consultant Test - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Do not feel that you have no ability, and don't doubt yourself. When you choose to participate in the Microsoft MB-230 Test Camp exam, it is necessary to pass it. If you are concerned about the test, however, you can choose Royalholidayclubbed's Microsoft MB-230 Test Camp exam training materials. With MB-230 Test Camp learning materials, you will not need to purchase any other review materials. Please be assured that with the help of MB-230 Test Camp learning materials, you will be able to successfully pass the exam. Royalholidayclubbed will help you to find what you need in the exam and our dumps must help you to obtain MB-230 Test Camp certificate.
Our MB-230 Test Camp latest study guide can help you.
Microsoft Dynamics 365 MB-230 Test Camp - Microsoft Dynamics 365 Customer Service Functional Consultant With it, you have done fully prepared to meet this exam. Most returned customers said that our New MB-230 Test Study Guide dumps pdf covers the big part of main content of the certification exam. Questions and answers from our New MB-230 Test Study Guide free download files are tested by our certified professionals and the accuracy of our questions are 100% guaranteed.
100% guarantee to pass IT certification test. It is the fact which is proved by many more candidates. If you are tired of preparing Microsoft MB-230 Test Camp exam, you can choose Royalholidayclubbed Microsoft MB-230 Test Camp certification training materials.
Actually, Microsoft MB-230 Test Camp exam really make you anxious.
After our unremitting efforts, MB-230 Test Camp learning guide comes in everybody's expectation. Our professional experts not only have simplified the content and grasp the key points for our customers, but also recompiled the MB-230 Test Camp preparation materials into simple language so that all of our customers can understand easily no matter which countries they are from. In such a way, you will get a leisure study experience as well as a doomed success on your coming MB-230 Test Camp exam.
Every version of MB-230 Test Camp study materials that we provide to you has its own advantage: the PDF version has no equipment limited, which can be read anywhere; the online version can use on any electronic equipment there is network available; the software version can simulate the real MB-230 Test Camp exam environment to let you have more real feeling to MB-230 Test Camp real exam, besides the software version can be available installed on unlimited number devices.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
By passing the exams multiple times on practice test software, you will be able to pass the real The Open Group OGA-032 test in the first attempt. ISACA CISM - The 99% pass rate can ensure you get high scores in the actual test. They handpicked what the Amazon AIF-C01-KR training guide usually tested in exam recent years and devoted their knowledge accumulated into these Amazon AIF-C01-KR actual tests. Immediately download for the SAP C_S4CPB_2502 study pdf is available for study with no time wasted. If you are suspicious of our Amazon SOA-C02 exam questions, you can download the free demo from our official websites.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|