|
|
 |
MB-230 Questions Answers - Microsoft Dynamics 365 Customer Service Functional Consultant Reliable Test Tutorial - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
The site of Royalholidayclubbed is well-known on a global scale. Because the training materials it provides to the IT industry have no-limited applicability. This is the achievement made by IT experts in Royalholidayclubbed after a long period of time. MB-230 Questions Answers study material is in the form of questions and answers like the real exam that help you to master knowledge in the process of practicing and help you to get rid of those drowsy descriptions in the textbook. MB-230 Questions Answers test dumps can make you no longer feel a headache for learning, let you find fun and even let you fall in love with learning. But may not be able to achieve the desired effect.
Microsoft Dynamics 365 MB-230 And you can pass the exam successfully.
Please be assured that with the help of MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Questions Answers learning materials, you will be able to successfully pass the exam. And then, to take Microsoft MB-230 Latest Test Cram Materials exam can help you to express your desire. Don't worry.
We had to spare time to do other things to prepare for MB-230 Questions Answers exam, which delayed a lot of important things. If you happen to be facing this problem, you should choose our MB-230 Questions Answers real exam. Our MB-230 Questions Answers study materials are famous for its high-efficiency and high-quality.
Actually, Microsoft MB-230 Questions Answers exam really make you anxious.
After our unremitting efforts, MB-230 Questions Answers learning guide comes in everybody's expectation. Our professional experts not only have simplified the content and grasp the key points for our customers, but also recompiled the MB-230 Questions Answers preparation materials into simple language so that all of our customers can understand easily no matter which countries they are from. In such a way, you will get a leisure study experience as well as a doomed success on your coming MB-230 Questions Answers exam.
Every version of MB-230 Questions Answers study materials that we provide to you has its own advantage: the PDF version has no equipment limited, which can be read anywhere; the online version can use on any electronic equipment there is network available; the software version can simulate the real MB-230 Questions Answers exam environment to let you have more real feeling to MB-230 Questions Answers real exam, besides the software version can be available installed on unlimited number devices.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
By passing the exams multiple times on practice test software, you will be able to pass the real CompTIA DA0-002 test in the first attempt. Huawei H20-712_V1.0 - Besides, you will enjoy the money refund policy in case of failure. To make sure your situation of passing the certificate efficiently, our NVIDIA NCP-AIN study materials are compiled by first-rank experts. Our Huawei H19-640_V1.0 free demo is available for all of you. First of all, our EMC NCA study dumps cover all related tests about computers.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|