MB-230 Prep Material - Microsoft Dynamics 365 Customer Service Functional Consultant Reliable Test Syllabus - Royalholidayclubbed

RHC Destination Reviews

Who Is Harpy?

Need More Information?

MB-230 Prep Material online test engine is selected by many candidates because of its intelligence and interactive features. You can use the MB-230 Prep Material online test off-line, while you should run it in the network environment. There are so many benefits when you get qualified by the MB-230 Prep Material certification. The clients can choose the version which supports their equipment on their hands to learn. Our MB-230 Prep Material prep material target all users and any learners, regardless of their age, gender and education background. Many candidates felt worried about their exam for complex content and too extansive subjects to choose and understand.

Microsoft Dynamics 365 MB-230 What are you waiting for?

Welcome your purchase for our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Prep Material exam torrent. This kind of learning method is very convenient for the user, especially in the time of our fast pace to get Microsoft certification. In addition, our test data is completely free of user's computer memory, will only consume a small amount of running memory when the user is using our product.

We will inform you by E-mail when we have a new version. With our great efforts, our MB-230 Prep Materialpractice dumps have been narrowed down and targeted to the MB-230 Prep Material examination. We can ensure you a pass rate as high as 99%!

Microsoft MB-230 Prep Material - Please follow your heart.

Our PDF version of MB-230 Prep Material training materials is legible to read and remember, and support printing request. Software version of MB-230 Prep Material practice materials supports simulation test system, and give times of setup has no restriction. Remember this version support Windows system users only. App online version of MB-230 Prep Material exam questions is suitable to all kinds of equipment or digital devices and supportive to offline exercise on the condition that you practice it without mobile data.

Once you pay for our study materials, our system will automatically send you an email which includes the installation packages. You can conserve the MB-230 Prep Material real exam dumps after you have downloaded on your disk or documents.

MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 4
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

Get the test Peoplecert ITIL-4-Practitioner-Release-Management certification is not achieved overnight, we need to invest a lot of time and energy to review, and the review process is less a week or two, more than a month or two, or even half a year, so Peoplecert ITIL-4-Practitioner-Release-Management exam questions are one of the biggest advantage is that it is the most effective tools for saving time for users. All our team of experts and service staff are waiting for your mail on the Esri EAEP2201 exam questions all the time. Our Microsoft GH-500 practice materials are updating according to the precise of the real exam. Salesforce Revenue-Cloud-Consultant-Accredited-Professional - The rest of the time you can do anything you want to do to, which can fully reduce your review pressure. We will provide you with professional advice before you buy our Salesforce Service-Cloud-Consultant guide materials.

Updated: May 28, 2022

by RHC.

---------------

If you don't find what you are looking for here

to help you resolve your timeshare scam or Royal Holiday problem

please write to us at:

harpy @ royalholidayclubbed.com

Link Partner Directory

www . Royal Holiday Clubbed . com

sitemap