|
|
 |
MB-230 Practice Tests - Microsoft Dynamics 365 Customer Service Functional Consultant Valid Dumps Files - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
There are totally three versions of MB-230 Practice Tests practice materials which are the most suitable versions for you: PDF, software and app versions. We promise ourselves and exam candidates to make these MB-230 Practice Tests preparation prep top notch. So if you are in a dark space, our MB-230 Practice Tests study guide can inspire you make great improvements. But obtaining this MB-230 Practice Tests certificate is not an easy task, especially for those who are busy every day. However, if you use our MB-230 Practice Tests exam torrent, we will provide you with a comprehensive service to overcome your difficulties and effectively improve your ability. Our website is an excellent platform, which provides the questions of these versions of our MB-230 Practice Tests exam questions compiled by experts.
Microsoft Dynamics 365 MB-230 Why not have a try?
Microsoft Dynamics 365 MB-230 Practice Tests - Microsoft Dynamics 365 Customer Service Functional Consultant As is known to us, getting the newest information is very important for all people to pass the exam and get the certification in the shortest time. With our MB-230 Reliable Test Testking exam questions, you will easily get the favor of executives and successfully enter the gates of famous companies. You will have higher wages and a better development platform.
Although the three major versions of our MB-230 Practice Tests exam dumps provide a demo of the same content for all customers, they will meet different unique requirements from a variety of users based on specific functionality. The most important feature of the online version of our MB-230 Practice Tests learning materials are practicality. The online version is open to all electronic devices, which will allow your device to have common browser functionality so that you can open our products.
Microsoft MB-230 Practice Tests - You must make a decision as soon as possible!
If we waste a little bit of time, we will miss a lot of opportunities. If we miss the opportunity, we will accomplish nothing. Then, life becomes meaningless. Our MB-230 Practice Tests preparation exam have taken this into account, so in order to save our customer’s precious time, the experts in our company did everything they could to prepare our MB-230 Practice Tests study materials for those who need to improve themselves quickly in a short time to pass the exam to get the MB-230 Practice Tests certification.
Next, I will detail the relevant information of our learning materials so that you can have a better understanding of our MB-230 Practice Tests guide training. Our MB-230 Practice Tests study tool prepared by our company has now been selected as the secret weapons of customers who wish to pass the exam and obtain relevant certification.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
SAP C_S4PM_2504 - Learning our Microsoft Dynamics 365 Customer Service Functional Consultant test practice dump can help them save the time and focus their attentions on their major things. EMC D-CIS-FN-01 - We just want to provide you with the best service. Almost all candidates know our PECB ISO-9001-Lead-Auditor exam questions as a powerful brand. Our Amazon SAA-C03-KR practice materials are made by our responsible company which means you can gain many other benefits as well. But our ISQI CTFL_Syll_4.0 study guide will offer you the most professional guidance.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|