|
|
 |
MB-230 Pdf Download - Microsoft Dynamics 365 Customer Service Functional Consultant Valid Practice Questions - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
You will feel grateful to choose our MB-230 Pdf Download learning quiz! The data for our MB-230 Pdf Download practice materials that come up with our customers who have bought our MB-230 Pdf Download actual exam and provided their scores show that our high pass rate is 98% to 100%. This is hard to find and compare with in the market. Our company has successfully created ourselves famous brands in the past years, and more importantly, all of the MB-230 Pdf Download exam braindumps from our company have been authenticated by the international authoritative institutes and cater for the demands of all customers at the same time. We are attested that the quality of the MB-230 Pdf Download test prep from our company have won great faith and favor of customers. There is no exaggeration to say that with our MB-230 Pdf Download study materials for 20 to 30 hours, you will be ready to pass your MB-230 Pdf Download exam.
You can ask anyone who has used MB-230 Pdf Download actual exam.
And we will give you 100% success guaranteed on the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Pdf Download training guide. In short, you will find the convenience and practicality of our Reliable Practice MB-230 Test Online quiz guide in the process of learning. We will also continue to innovate and improve functions to provide you with better services.
We are convinced that our MB-230 Pdf Download exam questions can help you gain the desired social status and thus embrace success. The competition in today's society is the competition of talents. Can you survive and be invincible in a highly competitive society? Can you gain a foothold in such a complex society? If your answer is "no", that is because your ability is not strong enough.
Our Microsoft MB-230 Pdf Download exam questions are your best choice.
According to the survey, the average pass rate of our candidates has reached 99%. High passing rate must be the key factor for choosing, which is also one of the advantages of our MB-230 Pdf Download real study dumps. Our MB-230 Pdf Download exam questions have been widely acclaimed among our customers, and the good reputation in industry prove that choosing our study materials would be the best way for you, and help you gain the MB-230 Pdf Download certification successfully. With about ten years’ research and development we still keep updating our MB-230 Pdf Download prep guide, in order to grasp knowledge points in accordance with the exam, thus your study process would targeted and efficient.
Our MB-230 Pdf Download learning questions engage our working staff in understanding customers’ diverse and evolving expectations and incorporate that understanding into our strategies, thus you can 100% trust our MB-230 Pdf Download exam engine. And our professional MB-230 Pdf Download study materials determine the high pass rate.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Being subjected to harsh tests of market, our VMware 250-599 exam questions are highly the manifestation of responsibility carrying out the tenets of customer oriented. According to the research statistics, we can confidently tell that 99% candidates have passed the Microsoft AZ-104 exam. If you are unfamiliar with our IBM C1000-197 practice materials, please download the free demos for your reference, and to some unlearned exam candidates, you can master necessities by our IBM C1000-197 training prep quickly. But our ISQI CTFL_Syll_4.0 exam questions have made it. If the user finds anything unclear in the CompTIA CAS-004 exam questions exam, we will send email to fix it, and our team will answer all of your questions related to the CompTIA CAS-004 actual exam.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|