MB-230 Tutorial & Microsoft Online MB-230 Lab Simulation - Microsoft Dynamics 365 Customer Service Functional Consultant - Royalholidayclubbed

RHC Destination Reviews

Who Is Harpy?

Need More Information?

We will soon solve your problems at the first time. And according to our service, you can enjoy free updates for one year. If you have purchased our MB-230 Tutorial exam braindumps, you are advised to pay attention to your emails. With our products, you will soon feel the happiness of study. Thanks to our diligent experts, wonderful study tools are invented for you to pass the MB-230 Tutorial exam. All study materials from our company are designed by a lot of experts and professors.

Microsoft Dynamics 365 MB-230 Our reputation is really good.

And we will give you 100% success guaranteed on the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Tutorial training guide. In short, you will find the convenience and practicality of our MB-230 Latest Exam Blueprint quiz guide in the process of learning. We will also continue to innovate and improve functions to provide you with better services.

We are convinced that our MB-230 Tutorial exam questions can help you gain the desired social status and thus embrace success. The competition in today's society is the competition of talents. Can you survive and be invincible in a highly competitive society? Can you gain a foothold in such a complex society? If your answer is "no", that is because your ability is not strong enough.

But our Microsoft MB-230 Tutorial exam questions have made it.

By browsing this website, all there versions of MB-230 Tutorial training materials can be chosen according to your taste or preference. In addition, we provide free updates to users for one year long after your purchase. If the user finds anything unclear in the MB-230 Tutorial exam questions exam, we will send email to fix it, and our team will answer all of your questions related to the MB-230 Tutorial actual exam. So as long as you have any question, just contact us!

Every page is carefully arranged by our experts with clear layout and helpful knowledge to remember. Our MB-230 Tutorial exam questions just focus on what is important and help you achieve your goal.

MB-230 PDF DEMO:

QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

With excellent quality at attractive price, our SAP C_S4CPB_2502 exam questions get high demand of orders in this fierce market. So our Salesforce ADX-211practice materials have great brand awareness in the market. The promotion or acceptance of our Huawei H20-711_V1.0 exam questions will be easy. SAP C-C4H47-2503 - The software boosts varied self-learning and self-assessment functions to check the results of the learning. Huawei H19-483_V1.0 - The gold content of the materials is very high, and the updating speed is fast.

Updated: May 28, 2022

by RHC.

---------------

If you don't find what you are looking for here

to help you resolve your timeshare scam or Royal Holiday problem

please write to us at:

harpy @ royalholidayclubbed.com

Link Partner Directory

www . Royal Holiday Clubbed . com

sitemap