MB-230 Test - Microsoft Latest Test Microsoft Dynamics 365 Customer Service Functional Consultant Sample Questions - Royalholidayclubbed

RHC Destination Reviews

Who Is Harpy?

Need More Information?

As you can see from the demos that on our website that our MB-230 Test practice engine have been carefully written, each topic is the essence of the content. Only should you spend about 20 - 30 hours to study MB-230 Test preparation materials carefully can you take the exam. The rest of time you can go to solve all kinds of things in life, ensuring that you don't delay both study and work. Our three versions of MB-230 Test study materials are the PDF, Software and APP online. They have their own advantages differently and their prolific MB-230 Test practice materials can cater for the different needs of our customers, and all these MB-230 Test simulating practice includes the new information that you need to know to pass the test for we always update it in the first time. Our company is rated as outstanding enterprise.

Microsoft Dynamics 365 MB-230 Now, our study materials are out of supply.

Our service staff will help you solve the problem about the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test training materials with the most professional knowledge and enthusiasm. Once the pay is done, our customers will receive an e-mail from our company. There is a linkage given by our e-mail, and people can begin their study right away after they have registered in.

Our MB-230 Test exam quiz is so popular not only for the high quality, but also for the high efficiency services provided which owns to the efforts of all our staffs. First of all, if you are not sure about the MB-230 Test exam, the online service will find the most accurate and all-sided information for you, so that you can know what is going on about all about the exam and make your decision to buy MB-230 Test study guide or not.

Microsoft MB-230 Test - So you can have wide choices.

Royalholidayclubbed Microsoft MB-230 Test exam training materials can help you to come true your dreams. Because it contains all the questions of Microsoft MB-230 Test examination. With Royalholidayclubbed, you could throw yourself into the exam preparation completely. With high quality training materials by Royalholidayclubbed provided, you will certainly pass the exam. Royalholidayclubbed can give you a brighter future.

We believe that our study materials will have the ability to help all people pass their MB-230 Test exam and get the related exam in the near future. Our company have the higher class operation system than other companies, so we can assure you that you can start to prepare for the MB-230 Test exam with our study materials in the shortest time.

MB-230 PDF DEMO:

QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

SAP C-S4CPR-2502 - With this certification, you will get international recognition and acceptance. Next, through my introduction, I hope you can have a deeper understanding of our UiPath UiPath-SAIAv1 learning quiz. CompTIA DA0-002 - The curtain of life stage may be opened at any time, the key is that you are willing to show, or choose to avoid. We have three versions of our ISACA CCOA exam braindumps: the PDF, the Software and the APP online. Huawei H13-321_V2.5 - What's more important, you must choose the most effective exam materials that suit you.

Updated: May 28, 2022

by RHC.

---------------

If you don't find what you are looking for here

to help you resolve your timeshare scam or Royal Holiday problem

please write to us at:

harpy @ royalholidayclubbed.com

Link Partner Directory

www . Royal Holiday Clubbed . com

sitemap