|
|
 |
MB-230 Questions - Microsoft New Microsoft Dynamics 365 Customer Service Functional Consultant Test Guide - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
In a matter of seconds, you will receive an assessment report based on each question you have practiced on our MB-230 Questions test material. The final result will show you the correct and wrong answers so that you can understand your learning ability so that you can arrange the learning tasks properly and focus on the targeted learning tasks with MB-230 Questions test questions. So you can understand the wrong places and deepen the impression of them to avoid making the same mistake again. We also hired a dedicated staff to constantly update MB-230 Questions exam torrent. With MB-230 Questions exam guide, you do not need to spend money on buying any other materials. No only that you will pass your MB-230 Questions exam for sure, according you will get the certificate, but also you will get more chances to have better jobs and higher salaries.
Microsoft Dynamics 365 MB-230 It is very easy and convenient to use and find.
As the employment situation becoming more and more rigorous, it’s necessary for people to acquire more MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Questions skills and knowledge when they are looking for a job. Our experts are constantly looking for creative way to immortalize our MB-230 New Exam Camp Questions actual exam in this line. Their masterpieces are instrumental to offer help and improve your performance in the real exam.
There is an old saying goes, good memory is inferior to sodden ability to write, so we believe that it is a highly productive way for you to memory the knowledge point and review the reference books more effectively. Besides our MB-230 Questions exam torrent support free demo download, as we mentioned before, it is an ideal way for you to be fully aware of our MB-230 Questions prep guide and then purchasing them if suitable and satisfactory. There is no doubt that among our three different versions of MB-230 Questions guide torrent, the most prevalent one is PDF version, and this is particularly suitable and welcomed by youngsters.
Come to study our Microsoft MB-230 Questions learning materials.
If you buy the Software or the APP online version of our MB-230 Questions study materials, you will find that the timer can aid you control the time. Once it is time to submit your exercises, the system of the MB-230 Questions preparation exam will automatically finish your operation. After a several time, you will get used to finish your test on time. If you are satisfied with our MB-230 Questions training guide, come to choose and purchase.
Now, you are fortunate enough to come across our MB-230 Questions exam guide. We have free demos on the website for our customers to download if you still doubt our products, and you can check whether it is the right one for you before purchase as well.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
We sincerely hope that you can pay more attention to our Fortinet FCSS_SOC_AN-7.4 study questions. NVIDIA NCA-AIIO - It is known to us that time is money, and all people hope that they can spend less time on the pass. Huawei H20-698_V2.0 - We cannot predicate what will happen in the future. Salesforce ADX-211 - Everything that appears in our products has been inspected by experts. Also, your payment information of the Fortinet FCSS_NST_SE-7.4 study materials will be secret.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|