|
|
 |
MB-230 Exam - Microsoft Dynamics 365 Customer Service Functional Consultant Valid Test Preparation - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Our MB-230 Exam exam questions are designed from the customer's perspective, and experts that we employed will update our MB-230 Exam learning materials according to changing trends to ensure the high quality of the MB-230 Exam practice materials. What are you still waiting for? Choosing our MB-230 Exam guide questions and work for getting the certificate, you will make your life more colorful and successful. We know that time is very precious to everyone, especially the test takers to study our MB-230 Exam exam questions. Saving time means increasing the likelihood of passing the MB-230 Exam exam. You may be constrained by a number of factors like lack of processional skills, time or money to deal with the practice exam ahead of you.
Microsoft Dynamics 365 MB-230 Nowadays, it is hard to find a desirable job.
Microsoft Dynamics 365 MB-230 Exam - Microsoft Dynamics 365 Customer Service Functional Consultant It is more and more important for us to keep pace with the changeable world and improve ourselves for the beautiful life. Luckily, we are going to tell you a good new that the demo of the MB-230 Relevant Questions study materials are easily available in our company. If you buy the study materials from our company, we are glad to offer you with the best demo of our study materials.
Why not have a try? Our MB-230 Exam exam questions are related to test standards and are made in the form of actual tests. Whether you are newbie or experienced exam candidates, our MB-230 Exam study guide will relieve you of tremendous pressure and help you conquer the difficulties with efficiency.
Microsoft MB-230 Exam - Now they have a better life.
If we waste a little bit of time, we will miss a lot of opportunities. If we miss the opportunity, we will accomplish nothing. Then, life becomes meaningless. Our MB-230 Exam preparation exam have taken this into account, so in order to save our customer’s precious time, the experts in our company did everything they could to prepare our MB-230 Exam study materials for those who need to improve themselves quickly in a short time to pass the exam to get the MB-230 Exam certification.
Our MB-230 Exam study tool prepared by our company has now been selected as the secret weapons of customers who wish to pass the exam and obtain relevant certification. If you are agonizing about how to pass the exam and to get the Microsoft certificate, now you can try our learning materials.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
VMware 250-610 - Commonly speaking, people like the in-service staff or the students are busy and don’t have enough time to prepare the exam. The staff of Cisco 300-710 study materials is online 24 hours a day, seven days a week. Our IBM C1000-185 training guide has been well known in the market. We understand you can have more chances getting higher salary or acceptance instead of preparing for the CompTIA SK0-005 exam. SAP C_C4H56_2411 - In the end, you will become an excellent talent.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|