|
|
 |
MB-230 Dumps - Microsoft New Microsoft Dynamics 365 Customer Service Functional Consultant Test Questions - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
Therefore, no matter what kind of life you live, no matter how much knowledge you have attained already, it should be a great wonderful idea to choose our MB-230 Dumps guide torrent for sailing through the difficult test. On the whole, nothing is unbelievable, to do something meaningful from now, success will not wait for a hesitate person, go and purchase! The language in our MB-230 Dumps test guide is easy to understand that will make any learner without any learning disabilities, whether you are a student or a in-service staff, whether you are a novice or an experienced staff who has abundant experience for many years. Our MB-230 Dumps study guide will be the best choice for your time, money and efforts. In compliance with syllabus of the exam, our MB-230 Dumps preparation materials are determinant factors giving you assurance of smooth exam. The PDF version of our MB-230 Dumps guide quiz is prepared for you to print it and read it everywhere.
Microsoft Dynamics 365 MB-230 These interactions have inspired us to do better.
Microsoft Dynamics 365 MB-230 Dumps - Microsoft Dynamics 365 Customer Service Functional Consultant Only when we pass the exam can we find the source of life and enthusiasm, become active and lasting, and we can have better jobs in today’s highly competitive times. We provide free update and the discounts for the old client. If you have any doubts or questions you can contact us by mails or the online customer service personnel and we will solve your problem as quickly as we can.
We can guarantee that the study materials from our company will help you pass the exam and get the certification in a relaxed and efficient method. More and more people look forward to getting the MB-230 Dumps certification by taking an exam. However, the exam is very difficult for a lot of people.
Microsoft MB-230 Dumps - So you can take a best preparation for the exam.
Every detail of our MB-230 Dumps exam guide is going through professional evaluation and test. Other workers are also dedicated to their jobs. Even the proofreading works of the MB-230 Dumps study materials are complex and difficult. They still attentively accomplish their tasks. Please have a try and give us an opportunity. Our MB-230 Dumps preparation quide will totally amaze you and bring you good luck. And it deserves you to have a try!
Royalholidayclubbed's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Our Amazon SCS-C02-KR study materials absolutely can add more pleasure to your life. Amazon SCS-C02-KR - These training products to help you pass the exam, we guarantee to refund the full purchase cost. If you attach great importance to the protection of personal information and want to choose a very high security product, Microsoft AZ-204 real exam is definitely your first choice. Some of the test data on the site is free, but more importantly is that it provides a realistic simulation exercises that can help you to pass the Microsoft Cisco 100-140-KR exam. Amazon Data-Engineer-Associate-KR - Each of us is dreaming of being the best, but only a few people take that crucial step.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|