|
|
 |
MB-230 Dumps - Microsoft Dynamics 365 Customer Service Functional Consultant Valid Study Questions Sheet - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
They are time-tested MB-230 Dumps learning materials, so they are classic. As well as our after-sales services. And we can always give you the most professional services on our MB-230 Dumps training guide. So that you will have the confidence to win the exam. Royalholidayclubbed's Microsoft MB-230 Dumps exam training materials are highly targeted. As we all know, a lot of efforts need to be made to develop a MB-230 Dumps learning prep.
Come and buy our MB-230 Dumps exam guide!
We promise that we provide you with best quality MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Dumps original questions and competitive prices. Up to now, many people have successfully passed the New MB-230 Braindumps Ebook exam with our assistance. So you need to be brave enough to have a try.
Most IT workers prefer to choose our online test engine for their MB-230 Dumps exam prep because online version is more flexible and convenient. With the help of our online version, you can not only practice our MB-230 Dumps exam pdf in any electronic equipment, but also make you feel the atmosphere of MB-230 Dumps actual test. The exam simulation will mark your mistakes and help you play well in MB-230 Dumps practice test.
Microsoft MB-230 Dumps - Add Royalholidayclubbed's products to cart now!
we can give you 100% pass rate guarantee. MB-230 Dumps practice quiz is equipped with a simulated examination system with timing function, allowing you to examine your MB-230 Dumps learning results at any time, keep checking for defects, and improve your strength. Besides, during the period of using MB-230 Dumps learning guide, we also provide you with 24 hours of free online services, which help to solve any problem for you at any time and sometimes mean a lot to our customers.
We promise that we will do our best to help you pass the Microsoft certification MB-230 Dumps exam. Royalholidayclubbed's providing training material is very close to the content of the formal examination.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Our HP HPE7-A08 exam materials give real exam environment with multiple learning tools that allow you to do a selective study and will help you to get the job that you are looking for. EMC NCP-MCI - We will provide one year free update service for those customers who choose Royalholidayclubbed's products. The Huawei H20-721_V1.0 sample questions include all the files you need to prepare for the Microsoft Huawei H20-721_V1.0 exam. SAP C_TS410_2504 - Our resources are constantly being revised and updated, with a close correlation. Furthermore, it is our set of Huawei H20-721_V1.0 brain dumps that stamp your success with a marvelous score.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|