|
|
 |
MB-230 Concepts - Microsoft Reliable Microsoft Dynamics 365 Customer Service Functional Consultant Braindumps Ppt - Royalholidayclubbed
|
|
RHC Destination Reviews
Who Is Harpy?
Need More Information?
We will solve your problem immediately and let you have MB-230 Concepts exam questions in the least time for you to study. We know that time is really important to you. So that as long as we receive you email or online questions about our MB-230 Concepts study materials, then we will give you information as soon as possible. Royalholidayclubbed can help a lot of people achieve their dream. If you choose Royalholidayclubbed, but you do not successfully pass the examination, Royalholidayclubbed will give you a full refund. Why don't you there have a brave attempt? You will certainly benefit from your wise choice.
MB-230 Concepts study materials are here waiting for you!
Microsoft Dynamics 365 MB-230 Concepts - Microsoft Dynamics 365 Customer Service Functional Consultant This is a real news. Every day they are on duty to check for updates of Exam MB-230 Topic study materials for providing timely application. We also welcome the suggestions from our customers, as long as our clients propose rationally.
It includes questions and answers, and issimilar with the real exam questions. This really can be called the best training materials. Everyone has their own life planning.
Microsoft MB-230 Concepts - Quickly, the scores will display on the screen.
We promise during the process of installment and payment of our Microsoft Dynamics 365 Customer Service Functional Consultant prep torrent, the security of your computer or cellphone can be guaranteed, which means that you will be not afraid of virus intrusion and personal information leakage. Besides we have the right to protect your email address and not release your details to the 3rd parties. Moreover if you are not willing to continue our MB-230 Concepts test braindumps service, we would delete all your information instantly without doubt. The main reason why we try our best to protect our customers’ privacy is that we put a high value on the reliable relationship and mutual reliance to create a sustainable business pattern.
The price is set reasonably. Up to now, we have successfully issued three packages for you to choose.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Come and buy our Salesforce Field-Service-Consultant exam questions! However, how to pass Microsoft certification Cisco 200-301-KR exam quickly and simply? Our Royalholidayclubbed can always help you solve this problem quickly. And after using our Scrum PAL-I learning prep, they all have marked change in personal capacity to deal with the Scrum PAL-I exam intellectually. SAP C-S4CPB-2502 - Through so many feedbacks of these products, our Royalholidayclubbed products prove to be trusted. Genesys GCX-GCD - So during your formative process of preparation, we are willing be your side all the time.
Updated: May 28, 2022
|
Copyright © 2006-2007 by RHC.
All rights
reserved. |
---------------
If you don't find what you are looking for here
to help you resolve your timeshare scam or Royal Holiday problem
please write to us at:
harpy @ royalholidayclubbed.com
www . Royal Holiday Clubbed . com
|
|