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Field-Service-Lightning-Consultant出題内容 - Salesforce Field-Service-Lightning-Consultant模擬問題 & Salesforce Certified Field-Service-Lightning-Consultant - Royalholidayclubbed
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SalesforceのField-Service-Lightning-Consultant出題内容の認定試験に合格すれば、就職機会が多くなります。この試験に合格すれば君の専門知識がとても強いを証明し得ます。SalesforceのField-Service-Lightning-Consultant出題内容の認定試験は君の実力を考察するテストでございます。 RoyalholidayclubbedのSalesforceのField-Service-Lightning-Consultant出題内容「Salesforce Certified Field Service Lightning Consultant」の試験問題と解答は試験準備のパイオニアですから。ITテストと認定は当面の競争が激しい世界でこれまで以上に重要になりました。 きみはSalesforceのField-Service-Lightning-Consultant出題内容認定テストに合格するためにたくさんのルートを選択肢があります。
それはRoyalholidayclubbedのField-Service-Lightning-Consultant出題内容問題集です。
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RoyalholidayclubbedのSalesforceのField-Service-Lightning-Consultant出題内容試験トレーニング資料を利用すれば、認定試験に合格するのは簡単になります。うちのSalesforceのField-Service-Lightning-Consultant出題内容試験トレーニング資料は豊富な経験を持っている専門家が長年の研究を通じて開発されたものです。Royalholidayclubbedの学習教材は君の初めての試しでSalesforceのField-Service-Lightning-Consultant出題内容認定試験に合格するのに助けます。
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Field-Service-Lightning-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C
QUESTION NO: 2
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D
QUESTION NO: 3
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B
QUESTION NO: 4
Universal Containers wants to reduce their mean-time-to-service. Which three Field Service processes should a Consultant recommend to accomplish this goal? Choose 3 answers.
A. Adjust Scheduling Policy
B. Dispatching
C. Customer Entitlements
D. Scheduling
E. Knowledge Base
Answer: A,B,E
QUESTION NO: 5
answers
A. Create custom fields to capture that the Wrap UP Activities have been completed.
B. Create a Workflow to close the Milestone when the Wrap Up is complete.
C. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
D. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
E. Create a Process Builder to close the Milestone when the Wrap Up is complete.
Answer: A,B,D
3. Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
A. Knowledge Base on Cases.
B. Knowledge Base on Work Orders.
C. Attachments on Cases.
D. Custom Links on Work Orders.
Answer: B
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Updated: May 28, 2022
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