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SalesforceのService-Cloud-Consultant最新知識試験に合格することは容易なことではなくて、良い訓練ツールは成功の保証でRoyalholidayclubbedは君の試験の問題を準備してしまいました。君の初めての合格を目標にします。使用した後、我々社の開発チームの細心と専業化を感じます。Salesforce　Service-Cloud-Consultant最新知識問題集以外の試験に参加したいなら、我々Royalholidayclubbedによって関連する資料を探すことができます。 ITの専門者はSalesforceのService-Cloud-Consultant最新知識認定試験があなたの願望を助けって実現できるのがよく分かります。

Salesforce Service Cloud Consultant Service-Cloud-Consultant 問題があったら気軽にお問いください、

Salesforce Service Cloud Consultant Service-Cloud-Consultant最新知識 - Salesforce Certified Service cloud consultant これは試験の準備をするために非常に効率的なツールですから。 Royalholidayclubbedが提供した資料は最も全面的で、しかも更新の最も速いです。RoyalholidayclubbedはSalesforceのService-Cloud-Consultant 復習内容認定試験に対して問題集を提供しておるサイトで、現場のSalesforceのService-Cloud-Consultant 復習内容試験問題と模擬試験問題集を含みます。

試験を申し込みたいあなたは、いまどうやって試験に準備すべきなのかで悩んでいますか。そうだったら、下記のものを読んでください。いまService-Cloud-Consultant最新知識試験に合格するショートカットを教えてあげますから。

Salesforce Service-Cloud-Consultant最新知識 - そのような人になりたいのですか。

自分のIT業界での発展を希望したら、SalesforceのService-Cloud-Consultant最新知識試験に合格する必要があります。SalesforceのService-Cloud-Consultant最新知識試験はいくつ難しくても文句を言わないで、我々Royalholidayclubbedの提供する資料を通して、あなたはSalesforceのService-Cloud-Consultant最新知識試験に合格することができます。SalesforceのService-Cloud-Consultant最新知識試験を準備しているあなたに試験に合格させるために、我々Royalholidayclubbedは模擬試験ソフトを更新し続けています。

プロなIT技術専門家になりたいのですか。速くSalesforceのService-Cloud-Consultant最新知識認定試験「Salesforce Certified Service cloud consultant」を申し込みましょう。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B

QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D

QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D

QUESTION NO: 4
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D

QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A

弊社のSAP C-S4PM-2504問題集はあなたにこのチャンスを全面的に与えられます。 Microsoft GH-200 - Royalholidayclubbedのトレーニング資料は受験生が一番ほしい唯一なトレーニング資料です。現在IT技術会社に通勤しているあなたは、SalesforceのPMI DASM-JPN試験認定を取得しましたか？PMI DASM-JPN試験認定は給料の増加とジョブのプロモーションに役立ちます。 Microsoft DP-700J - IT認定試験の認証資格は国際社会で広く認可されています。人によって目標が違いますが、あなたにSalesforce　VMware 6V0-22.25試験に順調に合格できるのは我々の共同の目標です。

Updated: May 28, 2022

by RHC.

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