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CRT-261認定資格試験 - CRT-261日本語独学書籍 & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed
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Royalholidayclubbedの専門家チームがSalesforceのCRT-261認定資格試験認証試験に対して最新の短期有効なトレーニングプログラムを研究しました。SalesforceのCRT-261認定資格試験「Certification Preparation for Service Cloud Consultant」認証試験に参加者に対して30時間ぐらいの短期の育成訓練でらくらくに勉強しているうちに多くの知識を身につけられます。 我々IT専門かたちの作成するSalesforceのCRT-261認定資格試験ソフトを利用しているとき、あなたは自分の能力の高めを明らかに感じることができます。SalesforceのCRT-261認定資格試験試験は常に更新されていますから、あなたに一番新しい資料を提供するために、我々はご購入の後で一年間の無料更新サービスを提供してあなたに安心させます。 きっと君に失望させないと信じています。
Salesforce Service Cloud Consultant CRT-261 素晴らしい試験参考書です。
IT認定試験の中でどんな試験を受けても、RoyalholidayclubbedのCRT-261 - Certification Preparation for Service Cloud Consultant認定資格試験試験参考資料はあなたに大きなヘルプを与えることができます。 弊社は強力な教師チームがあって、彼たちは正確ではやくて例年のSalesforce CRT-261 日本語版受験参考書認定試験の資料を整理して、直ちにもっとも最新の資料を集めて、弊社は全会一緻で認められています。Salesforce CRT-261 日本語版受験参考書試験認証に合格確率はとても小さいですが、Royalholidayclubbedはその合格確率を高めることが信じてくだい。
その中で、CRT-261認定資格試験認定試験は最も重要な一つです。では、この試験に合格するためにどのように試験の準備をしているのですか。がむしゃらに試験に関連する知識を勉強しているのですか。
Salesforce CRT-261認定資格試験 - 早速買いに行きましょう。
Royalholidayclubbedのシニア専門家チームはSalesforceのCRT-261認定資格試験試験に対してトレーニング教材を研究できました。Royalholidayclubbedが提供した教材を勉強ツルとしてSalesforceのCRT-261認定資格試験認定試験に合格するのはとても簡単です。Royalholidayclubbedも君の１００％合格率を保証いたします。
それは正確性が高くて、カバー率も広いです。あなたはRoyalholidayclubbedの学習教材を購入した後、私たちは一年間で無料更新サービスを提供することができます。
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows: A work order is submitted to a field service team to perform a technical review.
After the technical review is closed, an agent needs to contact the customers to review the activities.
Cases can only be closed after the customer review has been completed.
Universal Containers needs to determine whether the work orders and customer contacts should be stored as child cases or on a related custom object.
Which three aspects should the consultant consider to meet these requirements?
Choose 3 answers
A. Case closure rules on the original case
B. Visibility and access to the work order records
C. Work order and customer contact escalation requirements
D. Account team relationship to the primary contact
E. Total number of account and contact records in the database
Answer: A,B,C
QUESTION NO: 2
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 3
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 4
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
Microsoft AI-102 - Royalholidayclubbedにその問題が心配でなく、わずか20時間と少ないお金をを使って楽に試験に合格することができます。 もちろん、我々はあなたに一番安心させるのは我々の開発する多くの受験生に合格させるSalesforceのPECB ISO-IEC-27001-Lead-Implementer試験のソフトウェアです。 Cisco 350-401J - Royalholidayclubbedはたくさんの方がIT者になる夢を実現させるサイトでございます。 SalesforceのATLASSIAN ACP-620の購入の前にあなたの無料の試しから、購入の後での一年間の無料更新まで我々はあなたのSalesforceのATLASSIAN ACP-620試験に一番信頼できるヘルプを提供します。 Amazon CLF-C02-KR - Royalholidayclubbedを選択したら、成功をとりましょう。
Updated: May 28, 2022
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