CRT-261認定テキスト - CRT-261資格復習テキスト & Certification Preparation For Service Cloud Consultant - Royalholidayclubbed

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SalesforceのCRT-261認定テキストの認定試験に合格すれば、就職機会が多くなります。この試験に合格すれば君の専門知識がとても強いを証明し得ます。SalesforceのCRT-261認定テキストの認定試験は君の実力を考察するテストでございます。弊社の専門家たちのSalesforceのCRT-261認定テキスト試験への研究はSalesforceのCRT-261認定テキストソフトの高効率に保障があります。我々のデモを無料でやってみよう。あなたの全部な需要を満たすためにいつも頑張ります。

Salesforce Service Cloud Consultant CRT-261 恐い研究の中から逸することができます。

自分の能力を証明するために、CRT-261 - Certification Preparation for Service Cloud Consultant認定テキスト試験に合格するのは不可欠なことです。我々のトレーニング資料は実践の検証に合格したもので、資料の問題集が全面的で、価格が手頃ということを保証します。Royalholidayclubbedのトレーニング資料はあなたが試験の準備をしている知識をテストできて、一定の時間にあなたのパフォーマンスを評価することもできますから、あなたの成績と弱点を指示して、弱い点を改善して差し上げます。

我々Royalholidayclubbedは一番行き届いたアフタサービスを提供します。Salesforce　CRT-261認定テキスト試験問題集を購買してから、一年間の無料更新を楽しみにしています。あなたにSalesforce　CRT-261認定テキスト試験に関する最新かつ最完備の資料を勉強させ、試験に合格させることだと信じます。

Salesforce CRT-261認定テキスト認証資格を取得したいですか。

今の社会の中で、ネット上で訓練は普及して、弊社は試験問題集を提供する多くのネットの一つでございます。Royalholidayclubbedが提供したのオンライン商品がIT業界では品質の高い学習資料、受験生の必要が満足できるサイトでございます。

もし君はいささかな心配することがあるなら、あなたはうちの商品を購入する前に、Royalholidayclubbedは無料でサンプルを提供することができます。なぜ受験生のほとんどはRoyalholidayclubbedを選んだのですか。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

QUESTION NO: 3
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 4
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C

QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

Royalholidayclubbedは実際の環境で本格的なSalesforceのGoogle Professional-Cloud-Database-Engineer「Certification Preparation for Service Cloud Consultant」の試験の準備過程を提供しています。 Cisco 300-220 - Royalholidayclubbedは君の悩みを解決できます。 Cisco 300-435 - 我々は心からあなたが首尾よく試験に合格することを願っています。 Amazon AWS-Certified-Machine-Learning-Specialty - 一人あたりは自分の選択によって、成功する可能性があります。 RoyalholidayclubbedのSalesforceのHuawei H20-713_V1.0試験トレーニング資料はIT人員の皆さんがそんな目標を達成できるようにヘルプを提供して差し上げます。

Updated: May 28, 2022

by RHC.

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