CRT-261試験勉強過去問 & Salesforce Certification Preparation For Service Cloud Consultant合格問題 - Royalholidayclubbed

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IT業界の一员として、君はまだIT認証試験を悩んでいますか？認証試験はITの専門知識を主なテストとして別に初めてIT関連の認証試験に参加する受験生にとってはとても難しいとみされます。良い対応性の訓練が必要で、Royalholidayclubbed の問題集をお勧めます。努力すれば報われますなので、Salesforce　CRT-261試験勉強過去問資格認定を取得して自分の生活状況を改善できます。IT職員のあなたは毎月毎月のあまり少ない給料を持っていますが、暇の時間でひたすら楽しむんでいいですか。 Royalholidayclubbedが提供したSalesforceのCRT-261試験勉強過去問の試験トレーニング資料はベストセラーになって、ずっとピアの皆をリードしています。

Salesforce Service Cloud Consultant CRT-261 」このように質問した人がいます。

Royalholidayclubbedの専門家チームがSalesforceのCRT-261 - Certification Preparation for Service Cloud Consultant試験勉強過去問認証試験に対して最新の短期有効なトレーニングプログラムを研究しました。もしIT認証の準備をしなかったら、あなたはのんびりできますか。もちろんです。

きっと君に失望させないと信じています。最新SalesforceのCRT-261試験勉強過去問認定試験は真実の試験問題にもっとも近くて比較的に全面的でございます。RoyalholidayclubbedのSalesforceのCRT-261試験勉強過去問認証試験について最新な研究を完成いたしました。

Salesforce CRT-261試験勉強過去問 - Royalholidayclubbedを選び、成功を選ぶのに等しいです。

IT認定試験の中でどんな試験を受けても、RoyalholidayclubbedのCRT-261試験勉強過去問試験参考資料はあなたに大きなヘルプを与えることができます。それは RoyalholidayclubbedのCRT-261試験勉強過去問問題集には実際の試験に出題される可能性がある問題をすべて含んでいて、しかもあなたをよりよく問題を理解させるように詳しい解析を与えますから。真剣にRoyalholidayclubbedのSalesforce CRT-261試験勉強過去問問題集を勉強する限り、受験したい試験に楽に合格することができるということです。

Royalholidayclubbedの SalesforceのCRT-261試験勉強過去問試験トレーニング資料を手に入れるなら、あなたは最も新しいSalesforceのCRT-261試験勉強過去問学習教材を手に入れられます。Royalholidayclubbedの学習教材の高い正確性は君がSalesforceのCRT-261試験勉強過去問認定試験に合格するのを保証します。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

QUESTION NO: 2
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

QUESTION NO: 4
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

Microsoft GH-200 - がむしゃらに試験に関連する知識を勉強しているのですか。 Huawei H19-483_V1.0 - 我々の問題集は最新版で全面的なのです。 HP HPE0-V25J - まだ何を待っていますか。我々のSalesforceのCompTIA SY0-701-JPNソフトのデモをダウンロードしてみて我々Royalholidayclubbedのあなたに合格させる自信を感じられます。 Cisco 300-710J - それは正確性が高くて、カバー率も広いです。

Updated: May 28, 2022

by RHC.

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