CRT-261日本語試験対策、Salesforce CRT-261認定デベロッパー - Certification Preparation For Service Cloud Consultant - Royalholidayclubbed

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Royalholidayclubbedは多くのIT職員の夢を達成することであるウェブサイトです。IT夢を持っていたら、速くRoyalholidayclubbedに来ましょう。Royalholidayclubbedにはすごいトレーニング即ち SalesforceのCRT-261日本語試験対策試験トレーニング資料があります。もちろん、我々はあなたに一番安心させるのは我々の開発する多くの受験生に合格させるSalesforceのCRT-261日本語試験対策試験のソフトウェアです。我々はあなたに提供するのは最新で一番全面的なSalesforceのCRT-261日本語試験対策問題集で、最も安全な購入保障で、最もタイムリーなSalesforceのCRT-261日本語試験対策試験のソフトウェアの更新です。そうしたら、この資料があなたに適用するかどうかを確かめてから購入することができます。

Salesforce Service Cloud Consultant CRT-261 あなたに一年間の無料更新サービスを提供します。

Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant日本語試験対策「Certification Preparation for Service Cloud Consultant」認証試験に合格することが簡単ではなくて、Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant日本語試験対策証明書は君にとってはIT業界に入るの一つの手づるになるかもしれません。だから、SalesforceのCRT-261 模擬試験最新版試験に合格したいあなたは安心で弊社の商品を選べばいいんです。我々のSalesforceのCRT-261 模擬試験最新版ソフトを利用してお客様の高通過率及び我々の技術の高いチームで、我々は自信を持って我々Royalholidayclubbedは専門的なのだと言えます。

今の社会の中で、ネット上で訓練は普及して、弊社は試験問題集を提供する多くのネットの一つでございます。Royalholidayclubbedが提供したのオンライン商品がIT業界では品質の高い学習資料、受験生の必要が満足できるサイトでございます。

Salesforce CRT-261日本語試験対策 - すべてのバーションは無料のデモを提供します。

Royalholidayclubbedは実際の環境で本格的なSalesforceのCRT-261日本語試験対策「Certification Preparation for Service Cloud Consultant」の試験の準備過程を提供しています。もしあなたは初心者若しくは専門的な技能を高めたかったら、RoyalholidayclubbedのSalesforceのCRT-261日本語試験対策「Certification Preparation for Service Cloud Consultant」の試験問題があなたが一歩一歩自分の念願に近くために助けを差し上げます。試験問題と解答に関する質問があるなら、当社は直後に解決方法を差し上げます。しかも、一年間の無料更新サービスを提供します。

初心者にとって、CRT-261日本語試験対策試験に合格するのはそんなに難しいことですか？実は、我々RoyalholidayclubbedのCRT-261日本語試験対策問題集を選んで利用し、お客様は力の限りまで勉強して、合格しやすいです。万が一パースしない場合には、弊社は全額返金を承諾いたします。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows: A work order is submitted to a field service team to perform a technical review.
After the technical review is closed, an agent needs to contact the customers to review the activities.
Cases can only be closed after the customer review has been completed.
Universal Containers needs to determine whether the work orders and customer contacts should be stored as child cases or on a related custom object.
Which three aspects should the consultant consider to meet these requirements?
Choose 3 answers
A. Case closure rules on the original case
B. Visibility and access to the work order records
C. Work order and customer contact escalation requirements
D. Account team relationship to the primary contact
E. Total number of account and contact records in the database
Answer: A,B,C

QUESTION NO: 2
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B

QUESTION NO: 3
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C

QUESTION NO: 4
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C

QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

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Updated: May 28, 2022

by RHC.

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