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MB-230試験感想 - MB-230関連合格問題 & Microsoft Dynamics 365 Customer Service Functional Consultant - Royalholidayclubbed
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RoyalholidayclubbedはIT認定試験を受験した多くの人々を助けました。また、受験生からいろいろな良い評価を得ています。RoyalholidayclubbedのMB-230試験感想問題集の合格率が100%に達することも数え切れない受験生に証明された事実です。 我々Royalholidayclubbedにあなたを助けさせてください。我々はあなたのMicrosoftのMB-230試験感想試験への成功を確保しているだけでなく、楽な準備過程と行き届いたアフターサービスを承諾しています。 それはRoyalholidayclubbedのMB-230試験感想問題集です。
Microsoft Dynamics 365 MB-230 心配しないでください。
Microsoft Dynamics 365 MB-230試験感想 - Microsoft Dynamics 365 Customer Service Functional Consultant ここには、私たちは君の需要に応じます。 あなたにMicrosoftのMB-230 日本語版試験勉強法試験のソフトの更新情況を了解させます。あなたは不幸で試験に失敗したら、我々は全額で返金します。
RoyalholidayclubbedのMicrosoftのMB-230試験感想試験トレーニング資料は試験問題と解答を含まれて、豊富な経験を持っているIT業種の専門家が長年の研究を通じて作成したものです。その権威性は言うまでもありません。うちのMicrosoftのMB-230試験感想試験トレーニング資料を購入する前に、Royalholidayclubbedのサイトで、一部分のフリーな試験問題と解答をダンロードでき、試用してみます。
Microsoft MB-230試験感想 - 弊社の商品が好きなのは弊社のたのしいです。
あなたは弊社の商品を買ったら一年間に無料でアップサービスが提供された認定試験に合格するまで利用しても喜んでいます。もしテストの内容が変われば、すぐにお客様に伝えます。弊社はあなた１００％合格率を保証いたします。
Royalholidayclubbed を選択して１００％の合格率を確保することができて、もし試験に失敗したら、Royalholidayclubbedが全額で返金いたします。
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
RoyalholidayclubbedはMicrosoftのCompTIA PT0-003認定試験「Microsoft Dynamics 365 Customer Service Functional Consultant」に向けてもっともよい問題集を研究しています。 あなたはインターネットでMicrosoftのCisco 200-301認証試験の練習問題と解答の試用版を無料でダウンロードしてください。 ISC CC - Royalholidayclubbedの問題集は最大のお得だね！ Huawei H19-401_V1.0 - Royalholidayclubbedはまた一年間に無料なサービスを更新いたします。 SAP C-S4CPB-2502 - Royalholidayclubbedというサイトをクッリクしたらあなたの願いを果たせます。
Updated: May 28, 2022
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