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MB-230無料過去問 - MB-230復習攻略問題 & Microsoft Dynamics 365 Customer Service Functional Consultant - Royalholidayclubbed
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Royalholidayclubbed MicrosoftのMB-230無料過去問試験トレーニング資料というのは一体なんでしょうか。MicrosoftのMB-230無料過去問試験トレーニングソースを提供するサイトがたくさんありますが、Royalholidayclubbedは最実用な資料を提供します。Royalholidayclubbedには専門的なエリート団体があります。 どんなMB-230無料過去問試験参考書を選びますか？ここで、お勧めたいのは弊社のMB-230無料過去問試験参考書です。MB-230無料過去問試験参考書の内容は全面的で、わかりやすいです。 試験の目標が変わる限り、あるいは我々の勉強資料が変わる限り、すぐに更新して差し上げます。
Microsoft Dynamics 365 MB-230 Royalholidayclubbedを選んだら、成功への扉を開きます。
Microsoft Dynamics 365 MB-230無料過去問 - Microsoft Dynamics 365 Customer Service Functional Consultant Royalholidayclubbedはまた一年間に無料なサービスを更新いたします。 このような素晴らしい資料をぜひ見逃さないでください。IT技術の急速な発展につれて、IT認証試験の問題は常に変更されています。
Royalholidayclubbedは受験者に向かって試験について問題を解決する受験資源を提供するサービスのサイトで、さまざまな受験生によって別のトレーニングコースを提供いたします。受験者はRoyalholidayclubbedを通って順調に試験に合格する人がとても多くなのでRoyalholidayclubbedがIT業界の中で高い名声を得ました。
Microsoft MB-230無料過去問 - 自分の幸せは自分で作るものだと思われます。
MicrosoftのMB-230無料過去問認定試験に受かるためにがんばって勉強していれば、Royalholidayclubbedはあなたにヘルプを与えます。Royalholidayclubbed が提供したMicrosoftのMB-230無料過去問問題集は実践の検査に合格したもので、最も良い品質であなたがMicrosoftのMB-230無料過去問認定試験に合格することを保証します。
あなたは弊社の高品質Microsoft MB-230無料過去問試験資料を利用して、一回に試験に合格します。RoyalholidayclubbedのMicrosoft MB-230無料過去問問題集は専門家たちが数年間で過去のデータから分析して作成されて、試験にカバーする範囲は広くて、受験生の皆様のお金と時間を節約します。
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
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Updated: May 28, 2022
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