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Field-Service-Lightning-Consultant考古題更新，Field-Service-Lightning-Consultant考題套裝 - Salesforce Field-Service-Lightning-Consultant最新試題 - Royalholidayclubbed
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Field Service Lightning program Field-Service-Lightning-Consultant 也從考生那裏得到了很好的評價。
或許通過Salesforce Field-Service-Lightning-Consultant - Salesforce Certified Field Service Lightning Consultant考古題更新認證考試是你向IT行業推廣自己的一個敲門磚，但是不一定需要花費大量的時間和精力來復習相關知識，你可以選擇用我們的 Royalholidayclubbed的產品，是專門針對IT認證考試相關的培訓工具。 Royalholidayclubbed是一個你可以完全相信的網站。Royalholidayclubbed的IT技術專家為了讓大家可以學到更加高效率的資料一直致力於各種IT認證考試的研究，從而開發出了更多的考試資料。
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Field-Service-Lightning-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D
QUESTION NO: 2
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C
QUESTION NO: 3
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B
QUESTION NO: 4
answers
A. Create custom fields to capture that the Wrap UP Activities have been completed.
B. Create a Workflow to close the Milestone when the Wrap Up is complete.
C. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
D. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
E. Create a Process Builder to close the Milestone when the Wrap Up is complete.
Answer: A,B,D
3. Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
A. Knowledge Base on Cases.
B. Knowledge Base on Work Orders.
C. Attachments on Cases.
D. Custom Links on Work Orders.
Answer: B
QUESTION NO: 5
Universal Containers wants to reduce their mean-time-to-service. Which three Field Service processes should a Consultant recommend to accomplish this goal? Choose 3 answers.
A. Adjust Scheduling Policy
B. Dispatching
C. Customer Entitlements
D. Scheduling
E. Knowledge Base
Answer: A,B,E
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Updated: May 28, 2022
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