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FSL-201 考試大綱 - Salesforce Implementing Field Service Lightning 最新題庫資源 - Royalholidayclubbed
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Royalholidayclubbed提供的培訓工具包含關於Salesforce FSL-201 - Salesforce - Implementing Field Service Lightning考試大綱認證考試的學習資料及類比訓練題，更重要的是還會給出跟考試很接近的練習題和答案。 這就不得不推薦Royalholidayclubbed的考試考古題了，它可以讓你少走許多彎路，節省時間幫助你考試合格。彰顯一個人在某一領域是否成功往往體現在他所獲得的資格證書上，在IT行業也不外如是。
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Salesforce Salesforce FSL-201考試大綱是其中的重要認證考試之一。
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FSL-201 PDF DEMO:
QUESTION NO: 1
Universal Containers maintains their service level agreements at the customer level only. How can a Consultant ensure agents can verify coverage?
A. Create Milestones, set up Entitlement Process, display the related List on the Work Order Page
Layout.
B. Set up Entitlement Process, set up Service Contracts, display the related List on the Contact page
Layout.
C. Create Milestones, set up Entitlement Process, display the related List on the Account Page Layout
.
D. Create Contract Line Items, set up Entitlement Process, display the related List on the Asset Page
Layout.
Answer: C
QUESTION NO: 2
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate. Which two recommendations should a
Consultant make? Choose 2 answers.
A. Publish training documentation in a closed chatter group.
B. Publish pre-release documentation on the Customer Community.
C. Increase training to Field Service Technicians
D. Increase training to Sales Representatives.
Answer: B,C
QUESTION NO: 3
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
B. Average time to repair: The average time required to repair or install as asset.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. First time fix rate: The percentage of on-site service requests resolved on the first visit.
Answer: C
QUESTION NO: 4
A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory.
Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?
A. Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line
Item; mark the parent Work Order as "In Progress."
B. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as
"Cancelled."
C. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Cannot Complete".
D. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Closed"
Answer: C
QUESTION NO: 5
The CFO for Universal Containers wants Work Orders to remain open until the Customer
Service Report is sent. Which two items should a Consultant implement to ensure Work Orders cannot be closed? Choose 2 answers.
A. Custom Work Order Escalation Rules
B. Custom Approval Process on Work Orders
C. Custom Work Order Status with Category
D. Custom Validation Rule on Work Orders
Answer: C,D
Royalholidayclubbed Salesforce的Huawei H40-111_V1.0考試培訓資料將是你成就輝煌的第一步，有了它，你一定會通過眾多人都覺得艱難無比的Salesforce的Huawei H40-111_V1.0考試認證，獲得了這個認證，你就可以在你人生中點亮你的心燈，開始你新的旅程，展翅翱翔，成就輝煌人生。 我們的Salesforce ATLASSIAN ACP-100 認證考試的考古題是Royalholidayclubbed的專家不斷研究出來的。 HP HPE7-A09 - 這是通過考試最快的捷徑了。 Salesforce Microsoft AZ-120認證考試是IT人士在踏上職位提升之路的第一步。 在這裏我想說的就是怎樣才能更有效率地準備Salesforce Marketing-Cloud-Consultant考試，並且一次就通過考試拿到考試的認證資格。
Updated: May 28, 2022
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