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成千上萬的IT考生通過使用我們的產品成功通過考試,Salesforce FSL-201信息資訊考古題質量被廣大考試測試其是高品質的。我們從來不相信第二次機會,因此給您帶來的最好的Salesforce FSL-201信息資訊考古題幫助您首次就通過考試,并取得不錯的成績。Royalholidayclubbed網站幫助考生通過FSL-201信息資訊考試獲得認證,不僅可以節約很多時間,還能得到輕松通過FSL-201信息資訊考試的保證,這是IT認證考試中最重要的考試之一。 如果你想購買Royalholidayclubbed的產品,Royalholidayclubbed會為你提供最新最好品質的,很詳細的培訓材料以及很準確的考試練習題和答案來為你參加Salesforce FSL-201信息資訊認證考試做好充分的準備。放心用我們Royalholidayclubbed產品提供的試題,選擇了Royalholidayclubbed考試是可以100%能通過的。 現在Royalholidayclubbed為你提供一個有效的通過Salesforce FSL-201信息資訊認證考試的方法,會讓你感覺起到事半功倍的效果。

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FSL-201 PDF DEMO:

QUESTION NO: 1
Universal Containers maintains their service level agreements at the customer level only. How can a Consultant ensure agents can verify coverage?
A. Create Milestones, set up Entitlement Process, display the related List on the Work Order Page
Layout.
B. Set up Entitlement Process, set up Service Contracts, display the related List on the Contact page
Layout.
C. Create Milestones, set up Entitlement Process, display the related List on the Account Page Layout
.
D. Create Contract Line Items, set up Entitlement Process, display the related List on the Asset Page
Layout.
Answer: C

QUESTION NO: 2
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate. Which two recommendations should a
Consultant make? Choose 2 answers.
A. Publish training documentation in a closed chatter group.
B. Publish pre-release documentation on the Customer Community.
C. Increase training to Field Service Technicians
D. Increase training to Sales Representatives.
Answer: B,C

QUESTION NO: 3
A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory.
Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?
A. Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line
Item; mark the parent Work Order as "In Progress."
B. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as
"Cancelled."
C. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Cannot Complete".
D. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Closed"
Answer: C

QUESTION NO: 4
The CFO for Universal Containers wants Work Orders to remain open until the Customer
Service Report is sent. Which two items should a Consultant implement to ensure Work Orders cannot be closed? Choose 2 answers.
A. Custom Work Order Escalation Rules
B. Custom Approval Process on Work Orders
C. Custom Work Order Status with Category
D. Custom Validation Rule on Work Orders
Answer: C,D

QUESTION NO: 5
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
B. Average time to repair: The average time required to repair or install as asset.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. First time fix rate: The percentage of on-site service requests resolved on the first visit.
Answer: C

Tableau SCA-C01 - 因為這是國際廣泛認可的資格,因此參加Salesforce的認證考試的人也越來越多了。 Salesforce Amazon SAP-C02 認證證書對在IT行業中的你工作是很有幫助的,對你的職位和工資有很大提升,讓你的生活更有保障。 Microsoft AZ-400題庫資料包含真實的考題體型,100%幫助考生通過考試。 Amazon SAA-C03-KR - Royalholidayclubbed提供的產品有很高的品質和可靠性。 使用我們軟件版本的PCI SSC QSA_New_V4題庫可以幫您評估自己掌握的知識點,從而在考試期間增加問題的回憶,幫助快速完成考試。

Updated: May 28, 2022

 

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by RHC.

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Revised: 21 Oct 2007

 

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