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Digital Transformation Specialist 820-605 這絕對是一個讓你禁不住讚美的考古題。

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820-605 PDF DEMO:

QUESTION NO: 1
You are a Customer Success Manager and have just been assigned a strategic new account.
Which course of action is the best to help you prepare for the first customer introduction meeting?
A. Perform a deep analysis of all the sales orders to the past 24 months
B. Speak the internal contacts to understand the customer sentiment and outstanding escalations
C. Engage with the account team to understand the expansion opportunities
D. Build an understanding of your customer's business and market trends and priorities
Answer: D

QUESTION NO: 2
A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the
Customer Success Manager address the one solution that has not been fully enabled?
A. Contact the services team and request that they reach out to the customer to address the solution
B. Make the renewals manager aware that the one solution is not fully implemented but the other two are fine
C. Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue
D. No action is needed because the customer will probably renew and you can address the issue after the renewal
Answer: B

QUESTION NO: 3
Which two actions are in adoption campaign? (Choose two.)
A. messaging to stakeholders on the new features of their solution
B. messaging to users on best practice approaches to their solution
C. survey sent to all end users
D. messaging to stakeholders on new product releases
E. renewal reminder to stakeholders
Answer: A,B

QUESTION NO: 4
Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?
A. IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase. The CSM supports sales with use cases and testimonials for proposed solutions.
B. The accelerated pace of innovation in the era of the Internet of Things confuses many customers.
A CSM helps sales position the right technologies that will accelerate success for their business.
C. Service organizations must evolve from a "break fix" business model to proactive and pre-emptive services that help prevent problems for customers before they arise and accelerate solution adoption.
The CSM advises and professional services team on the best services to position.
D. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the customer's business outcomes are achieved with the shortest time to value.
Answer: D

QUESTION NO: 5
A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey?
A. additional features that will align with the business outcomes
B. service introduction to confirm that they know how to submit service issues at the go live
C. Quarterly Success Review build and delivery
D. initial user group identified and their use cases confirmed
E. customer's stakeholders and their business outcomes
Answer: C,E

通過Cisco Microsoft AZ-400-KR的考試是不簡單的,選擇合適的培訓是你成功的第一步,選擇好的資訊來源是你成功的保障,而Royalholidayclubbed的產品是有很好的資訊來源保障。 Cisco的HashiCorp HCVA0-003考試認證就是一個流行的IT認證,很多人都想擁有它,有了它就可以穩固自己的職業生涯,Royalholidayclubbed Cisco的HashiCorp HCVA0-003考試認證培訓資料是個很好的培訓工具,它可以幫助你成功的通過考試而獲得認證,有了這個認證,你將得到國際的認可及接受,那時的你再也不用擔心被老闆炒魷魚了。 你可以先在網上免費下載Royalholidayclubbed為你提供的部分Cisco IBM C1000-185認證考試的練習題和答案,一旦你決定了選擇了Royalholidayclubbed,Royalholidayclubbed會盡全力幫你通過考試。 Oracle 1Z0-1126-1 - 這樣討得上司的喜歡,還不如用實力說話。 Royalholidayclubbed是一個給你培訓Cisco NVIDIA NCP-AIN 認證考試相關技術知識的網站。

Updated: May 27, 2022

 

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