820-605考試心得 - 820-605考試備考經驗,Cisco Customer Success Manager - Royalholidayclubbed

 

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Digital Transformation Specialist 820-605 這個考古題包含了實際考試中一切可能出現的問題。

對於820-605 - Cisco Customer Success Manager考試心得認證考試,你是怎麼想的呢?作為非常有人氣的Cisco認證考試之一,這個考試也是非常重要的。 这是经过很多人证明过的事实。即將參加Cisco的820-605 證照考試認證考試的你沒有信心通過考試嗎?不用害怕,因為Royalholidayclubbed可以提供給你最好的資料。

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820-605 PDF DEMO:

QUESTION NO: 1
A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey?
A. additional features that will align with the business outcomes
B. service introduction to confirm that they know how to submit service issues at the go live
C. Quarterly Success Review build and delivery
D. initial user group identified and their use cases confirmed
E. customer's stakeholders and their business outcomes
Answer: C,E

QUESTION NO: 2
Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?
A. IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase. The CSM supports sales with use cases and testimonials for proposed solutions.
B. The accelerated pace of innovation in the era of the Internet of Things confuses many customers.
A CSM helps sales position the right technologies that will accelerate success for their business.
C. Service organizations must evolve from a "break fix" business model to proactive and pre-emptive services that help prevent problems for customers before they arise and accelerate solution adoption.
The CSM advises and professional services team on the best services to position.
D. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the customer's business outcomes are achieved with the shortest time to value.
Answer: D

QUESTION NO: 3
Which two actions are in adoption campaign? (Choose two.)
A. messaging to stakeholders on the new features of their solution
B. messaging to users on best practice approaches to their solution
C. survey sent to all end users
D. messaging to stakeholders on new product releases
E. renewal reminder to stakeholders
Answer: A,B

QUESTION NO: 4
A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the
Customer Success Manager address the one solution that has not been fully enabled?
A. Contact the services team and request that they reach out to the customer to address the solution
B. Make the renewals manager aware that the one solution is not fully implemented but the other two are fine
C. Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue
D. No action is needed because the customer will probably renew and you can address the issue after the renewal
Answer: B

QUESTION NO: 5
You are a Customer Success Manager and have just been assigned a strategic new account.
Which course of action is the best to help you prepare for the first customer introduction meeting?
A. Perform a deep analysis of all the sales orders to the past 24 months
B. Speak the internal contacts to understand the customer sentiment and outstanding escalations
C. Engage with the account team to understand the expansion opportunities
D. Build an understanding of your customer's business and market trends and priorities
Answer: D

Royalholidayclubbed的產品是為你們參加Cisco Scrum PSPO-II認證考試而準備的。 IFSE Institute LLQP - IT認證你考試一般都是為了檢驗考生的相關專業知識和經驗的考試,不是很容易通過的。 EMC D-FEN-F-00 - 如果你考試不小心失敗了,我們保證立刻地100%全額退款給您。 Royalholidayclubbed是一家專業的,它專注于廣大考生最先進的Cisco的SolarWinds SCP-NPM考試認證資料,有了Royalholidayclubbed,Cisco的SolarWinds SCP-NPM考試認證就不用擔心考不過,Royalholidayclubbed提供的考題資料不僅品質過硬,而且服務優質,只要你選擇了Royalholidayclubbed,Royalholidayclubbed就能幫助你通過考試,並且讓你在短暫的時間裏達到高水準的效率,達到事半功倍的效果。 Royalholidayclubbed的培訓課程是Royalholidayclubbed的專家團隊利用自己的知識和經驗為Cisco EMC NCP-AIO 認證考試而研究出來的。

Updated: May 27, 2022

 

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