MB-230參考資料 - Microsoft新版MB-230題庫上線 & Microsoft Dynamics 365 Customer Service Functional Consultant - Royalholidayclubbed

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確實，這是一個非常重要的考試，這個考試已經被公開認證了。此外，這個考試資格可以證明你擁有了高技能。然而，和考試的重要性一樣，這個考試也是非常難的。這是你輕鬆通過考試的最好的方法。看著這麼多種IT認證考試和這麼多考試資料，你是否感到頭疼了呢？到底要怎麼辦才好呢？要選擇哪種考試哪種資料呢？如果你不知道應該怎麼選擇，那麼我來替你選擇吧。 Royalholidayclubbed的MB-230參考資料考古題就是適合你的最好的學習方法。

Microsoft Dynamics 365 MB-230 我們的IT精英團隊的力量會讓你難以置信。

如果使用我們的MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant參考資料考古題沒有通過考試，我們將無條件的退款。。Royalholidayclubbed提供的培訓工具是很有效的，有很多已經通過了一些IT認證考試的人就是用了Royalholidayclubbed提供的練習題和答案，其中也有通過Microsoft MB-230 考試指南認證考試，他們也是利用的Royalholidayclubbed提供的便利。

通過擁有技術含量的Microsoft MB-230參考資料認證資格，您可以使自己在一家新公司獲得不錯的工作機會，來提升你的IT技能，有一個更好的職業發展道路。我們的MB-230參考資料考古題是可靠，經濟實惠，品質最高的題庫資料，以幫助考生解決如何通過Microsoft MB-230參考資料考試的問題。我們還會不定期的更新所有考試的考古題，想獲得最新的MB-230參考資料考古題就在我們的網站，確保你成功通過MB-230參考資料考試，實現夢想！

Microsoft MB-230參考資料 - 尤其在IT行業中.。

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MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

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Updated: May 28, 2022

by RHC.

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